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WhatsApp lɛrɛ 24 sariya ɲɛfɔlen
WhatsApp lɛrɛ 24 sariya de bɛ a latigɛ jago bɛ se ka min ci ani tuma min na. Meta b'a wele ko customer service window (kiliyan dɛmɛ fenɛtiri). A kɔnɔ, aw ka jɛkulu bɛ se ka jaabi di hɔrɔnya la. A kɔkan, aw bɛ se ka template dɔrɔn ci, Meta sɔnna min ma. Fenɛtiri bɛ baara kɛ cogo min na WhatsApp Business Platform kan, ani aw bɛ se k'aw ka jaabiw labɛn a kan cogo min na, o filɛ nin ye.
Lɛrɛ 24 kiliyan dɛmɛ fenɛtiri ye mun ye
Ni WhatsApp kɛbaga dɔ ye cikan ci aw ka jago ma walima ka a wele, lɛrɛ 24 waati bɛ daminɛ. Meta b'o wele ko kiliyan dɛmɛ fenɛtiri (customer service window). Ni kiliyan ye sɛbɛn walima ka wele kɛ tugun sani a ka ban, waati bɛ segin lɛrɛ 24 ma.
Ni fenɛtiri dayɛlɛlen don, aw bɛ se ka sɛrwisi cikan o cikan ci: sɛbɛn, jaw, dokumanw, kan, videyo, yɔrɔ ɲininiw, jaabi butɔnw, lisiw ani WhatsApp Flows. Ni fenɛtiri datugura, aw bɛ se ka template cikan sɔnnenw dɔrɔn ci. Cogo o cogo, aw bɛ se ka cikan ci mɔgɔ minnu dɔrɔn ma, minnu sɔnna (opt-in) ka aw ka kibaruyaw sɔrɔ.
Aw bɛ se ka min ci, fenɛtiri kɔnɔ ani a kɔkan
| Cikan | Fenɛtiri dayɛlɛlen | Fenɛtiri datugulen |
|---|---|---|
| Sɛbɛn hɔrɔn, media, butɔnw, lisiw | Ɔwɔ | Ayi |
| Marketing template | Ɔwɔ | Ɔwɔ, kontaki minnu sɔnna (opt-in) |
| Utility template | Ɔwɔ | Ɔwɔ, kontaki minnu sɔnna (opt-in) |
| Authentication template | Ɔwɔ | Ɔwɔ, kontaki minnu sɔnna (opt-in) |
Baro dɔ misali lɛrɛ 24 sariya kɔnɔ
Kiliyan de bɛ sɛbɛn fɔlɔ
Ɲininkali dɔ fɛn dɔ kan bɛ lɛrɛ 24 fenɛtiri dayɛlɛ. Aw ka baarakɛla bɛ jaabi di ni sɛbɛn ani jaw ye.
Kiliyan bɛ jaabi di a sini sɔgɔma
Fenɛtiri bɛ segin lɛrɛ 24 ma ka daminɛ o cikan kura la, o la baarakɛla bɛ se ka to ka jaabi di hɔrɔnya la.
Tile fila makun
Fenɛtiri datugura. Walasa ka baro taa a fɛ, baarakɛla bɛ template sɔnnen dɔ ci, misali la hakilijigin dɔ komandi dayɛlɛlen kan.
Kiliyan bɛ template jaabi
A ka jaabi bɛ lɛrɛ 24 fenɛtiri kura dayɛlɛ, ani baro hɔrɔn bɛ taa a fɛ.
Fenɛtiri ni sɔngɔ kabini Ɔkutɔburukalo tile 1, 2026
Fɔlɔ, fenɛtiri tun bɛ jaabiw kɛ fu ye. O caman Ɔkutɔburukalo tile 1, 2026. Sɛrwisi cikanw, n'o ye jaabi hɔrɔnw ye aw bɛ minnu ci fenɛtiri kɔnɔ, olu bɛ sara sisan ni sugu (market) ka sɛrwisi sɔngɔ ye, ni sɛrwisi cikan 1 000 fu tɛmɛna jago telefɔni nimɔrɔ kelen-kelen bɛɛ ye kalo o kalo. Utility template minnu bɛ ci fenɛtiri dayɛlɛlen kɔnɔ, olu fana bɛ sara tugun.
Danfara kelen bɛ yen. Ni kiliyan dɔ ye sɛbɛn Click-to-WhatsApp piblisite dɔ la Android walima iOS appli kan, ani aw ye jaabi di fenɛtiri kɔnɔ, free entry point window (donyɔrɔ fenɛtiri fu) bɛ dayɛlɛ, a bɛ se ka to dayɛlɛlen fo tile 7. O waati la, marketing, utility, authentication ani sɛrwisi cikanw bɛ kɛ fu ye.
Ladilikanw ka baara kɛ ni lɛrɛ 24 sariya ye
- Aw ye jaabi di joona. Ɲininkali caman bɛ se ka ban ka fenɛtiri dayɛlɛlen to.
- Aw ye ɲininkali kɛ min bɛ baro taa a fɛ, walasa kiliyan ka jaabi ka waati segin a daminɛ ma.
- Aw ye template sɔnnenw labɛn kɔlɔsili minnu bɛ ci tuma caman: komandi kibaruyaw, hakilijiginw, devi kɔlɔsiliw.
- Aw ye fenɛtiri waati lajɛ sani aw ka layidu ta ko aw bɛ segin mɔgɔ dɔ ma kɔfɛ.
- Aw kana marketing template kɛ ka fenɛtiri sariya tiɲɛ. Cikan minnu tɛ mago ɲɛ, olu bɛ aw ka quality rating dɔgɔya.
Lɛrɛ 24 sariya BelloSend kɔnɔ
BelloSend bɛ aw ka Meta template sɔnnenw lasɔrɔ baarakɛyɔrɔ (workspace) kɔnɔ. Ni WhatsApp baro dɔ ka fenɛtiri datugura, baarakɛla bɛ u dɔ sugandi ka baro daminɛ kokura, ani kiliyan ka jaabi bɛ fenɛtiri kura dayɛlɛ. Instagram fana ka lɛrɛ 24 fenɛtiri bɛ yen, nka template si tɛ yen k'a dayɛlɛ kokura, o de kosɔn BelloSend bɛ aw to ka jaabi di mɔgɔ minnu dɔrɔn ma, minnu ye sɛbɛn fɔlɔ Instagram kan.
Kunnafoniw sɛgɛsɛgɛra 2026-10-05. https://developers.facebook.com/documentation/business-messaging/whatsapp/messages/send-messages · https://developers.facebook.com/documentation/business-messaging/whatsapp/pricing · https://developers.facebook.com/documentation/business-messaging/whatsapp/pricing/non-template-messages · https://developers.facebook.com/documentation/business-messaging/whatsapp/embedded-signup/onboarding-business-app-users
Ɲininkali minnu bɛ kɛ tuma caman
WhatsApp lɛrɛ 24 sariya ye mun ye?
Ni kiliyan dɔ ye cikan ci aw ma walima ka aw wele, lɛrɛ 24 bɛ aw bolo ka jaabi di ni cikan hɔrɔnw ye. O kɔfɛ, template sɔnnenw dɔrɔn de bɛ se ka ci.
Yala fenɛtiri bɛ segin a daminɛ ma wa?
Ɔwɔ. Kiliyan ka cikan kura o cikan kura walima a ka weleli kura bɛ waati segin lɛrɛ 24 ma.
Yala n bɛ se ka cikan ci kiliyan ma lɛrɛ 24 kɔfɛ wa?
Ɔwɔ, ni template sɔnnen ye, ni kiliyan sɔnna (opt-in) ka aw ka jago ka cikanw sɔrɔ.
Yala jaabi minnu bɛ di fenɛtiri kɔnɔ, olu ye fu ye wa?
Kabini Ɔkutɔburukalo tile 1, 2026, sɛrwisi cikan 1 000 fɔlɔw dɔrɔn de ye fu ye jago telefɔni nimɔrɔ kelen-kelen bɛɛ ye kalo o kalo, ani cikan minnu bɛ ci free entry point window kɔnɔ min dayɛlɛna Click-to-WhatsApp piblisite fɛ.
Yala WhatsApp Business appli bɛ o sariya kelen in de tugu wa?
Ayi. Meta ko cikan minnu bɛ ci ka bɔ WhatsApp Business appli la, kiliyan dɛmɛ fenɛtiri tɛ olu kan. Sariya in bɛ Cloud API dɔrɔn kan.