Momma WhatsApp ne Instagram nkɔmmɔ biara nnan som pa ne nkɔso.
Mommua direct messages, Instagram comments ne mentions fi team inbox baako mu, na momfa WhatsApp campaigns a wɔapene so, contacts, chatbot workflows, ɔfrɛ ne live analytics nka bom wɔ beae koro.
Biribiara a mo team hia de yɛ adwuma wɔ WhatsApp ne Instagram so.
BelloSend ka customer service a ɛkɔ so da biara, outreach a wɔahyehyɛ ne automation bom, a ɛnhyɛ mo team sɛ wɔmfa nnwinnade ahorow mmɔ mu.
Team inbox a mo nyinaa kyɛ
Monhwɛ WhatsApp ne Instagram nkɔmmɔ so bom, momfa contacts mma nnipa, momfa quick responses nni dwuma na momma customer ho nsɛm nna hɔ daa.
Instagram comments ne mentions
Monhwɛ comments ne mentions wɔ mo direct messages nkyɛn, na mommua emu biara wɔ baguam wɔ post no ase anaa kokoam wɔ DM mu.
Campaigns ne templates
Monhwɛ Meta templates so ma WhatsApp campaigns a edi mmara so kɔ contacts a wɔde opt-in ama, na monkora Instagram templates — cards, buttons ne post shares — so ma mmuae a mo team soma da biara.
Chatbot ne AI
Monyɛ chatbot workflows, keywords, AI contexts ne akwan a ɛde nkɔmmɔ ma onipa, a ɛbua wɔ WhatsApp ne Instagram so, na channel biara wɔ n'ankasa akwankyerɛ.
Contacts ne teams
Momfa tags nhyehyɛ contacts, monyɛ teams na momfa roles ne permissions nkyerɛ nea obiara betumi ayɛ.
Flows ne ɔfrɛ
Monyɛ WhatsApp Flows a nnipa betumi de adi dwuma, na sɛ Meta bue ma mo a, monhwɛ business calling, IVR ne transfers so.
Live analytics
Monhwɛ nkra, contacts, sessions, campaigns, agents adwumayɛ ne Meta account insights wɔ channels abien no nyinaa so.
Nkɔmmɔ abakɔsɛm baako. Onipa a ɔfata. Nsɛm biara nyera.
Momma support ne sales teams nnya beae baako a wɔbɛbua WhatsApp ne Instagram, bere a assignments, availability ne permissions ma adwuma no kɔ so wɔ nhyehyɛe mu.
- WhatsApp ne Instagram direct messages wɔ queue baako mu
- Instagram comments ne mentions a wobua wɔ baguam wɔ post no ase anaa kokoam wɔ DM mu
- Contact ne nkra abakɔsɛm wɔ beae baako
- Teams, assignments ne agent transfers
- Quick responses ne custom actions
Mumfi template a wɔapene so nkɔ campaign a mobɛtumi asusuw ho.
Momfa WhatsApp templates mmra, monkyekyɛ contacts a wɔde opt-in ama, na monhwɛ delivery so a monnkata nsɛm a mo team hia so. WhatsApp campaigns du contacts a wɔde opt-in ama mo; Instagram campaigns du nnipa a wɔde nkra abrɛ mo wɔ dɔnhwerew 24 a atwam mu, efisɛ Instagram mma business mfi nkɔmmɔ ase da.
- Meta templates nhwɛso ne synchronization
- CSV contact imports, tags ne targeting
- Delivery, read ne failure status a ɛda adi
- Instagram templates a moakora so — cards, buttons ne post shares — ma mmuae wɔ nkɔmmɔ a ɛda hɔ mu
Momma adwuma a ɛsan ba no nyɛ ne ho a monnkyere adetɔfo.
Momfa keywords, visual flows, AI contexts ne external webhooks nni dwuma wɔ channels abien no so, na sɛ ɛho hia a, momfa nkɔmmɔ no mma onipa.
- Visual chatbot ne WhatsApp Flow builders
- AI contexts ne providers a mobɛtumi apaw, a channel biara wɔ n'akwankyerɛ
- Ice breakers ne persistent menu wɔ mo Instagram profile so
- Human hand-off, queues ne SLA workflows
Mumfi mo nɔma so nkosi team a ɛreyɛ adwuma wɔ anammɔn mmiɛnsa mu.
BelloSend boa Meta Embedded Signup ne Cloud API nhyehyɛe a wɔde nsa yɛ, gyina sɛnea mo business hwɛ ne WhatsApp nneɛma so.
Momfa mo WhatsApp account nka ho
Mompaw Coexistence anaa Direct Cloud API setup, nea ɛfata mo, na momfa business assets a Meta ama ho kwan no nka ho.
Monsiesie mo adwumayɛbea
Momfrɛ users, momfa roles ne teams mma wɔn, momfa templates mmra, monhyehyɛ contacts na monsiesie mo workflows.
Monsom, momma ɛnyɛ ne ho, na monyɛ no yiye
Mommua nkɔmmɔ ankasa, monsoma campaigns a edi mmara so, na momfa live data nhwɛ baabi a mobɛtumi ayɛ yiye.
Monka ho wɔ ahobammɔ mu. Monyɛ integration sɛnea mopɛ.
Momfa official WhatsApp connection, API keys a wɔahyɛ ano ne outbound webhooks nni dwuma, bere a organization, credential ne action biara wɔ nhyehyɛe pa mu.
Meta official APIs
Monka ho denam Meta WhatsApp Business Platform ne Instagram Messaging API so, a akwan a ɛnyɛ official biara nni mu.
APIs ne outbound webhooks
Monyɛ API keys a wɔahyɛ ano ne event destinations a wɔde signature ato so a ɛka WhatsApp ne Instagram ho, na momfa BelloSend nka business systems a moapene so ho.
Integration ahintasɛm a wɔbɔ ho ban
Access tokens ne app secrets, wɔde encryption kora so bere a production service a wɔasiesie no kora so.
Organization biara wɔ ne ho
Accounts, contacts, nkra ne nhyehyɛe nyinaa fa organization a ɛyɛ active no nkutoo ho.
Roles ne permissions
Momfa Admin, Manager, Agent anaa custom roles mma obiara kwan nkɔ nea ohia nkutoo mu.
Audit history
Monhwɛ nsakrae a wɔayɛ wɔ nneɛma titiriw ho, na monhu nea ɔsesaa adwuma nhyehyɛe.
Mommua fi baabiara, wɔ Android so.
Inbox koro no ara, organizations koro no ara, permissions koro no ara — wɔayɛ no Android app ankasa, ɛnyɛ website a wɔde ahyɛ frame mu. Ɛwɔ hɔ seesei ma Android; iOS reba.
Android 7.0 anaa nea ɛboro saa · ɛyɛ kwa ma mo BelloSend account · ɛno ankasa yɛ update
Native app ankasa
Monswipe, monhwehwɛ, monkyere voice note, momfa mfonini mfi camera no so nsoma — ntɛm sɛnea fon no yɛ, ɛyɛ adwuma bere mpo a intanɛt nni hɔ yiye, na mo chats da baabi a mogyaw no.
Notifications a ɛba ankasa
Customer nkra foforo bɔ fon no bere mpo a moato BelloSend mu, na nkra no da notification no mu, na sɛ mobɔ so pɛ a, ɛde mo kɔ saa nkɔmmɔ no mu tee.
Ɔfrɛ a ɛnyɛ den
Monnye WhatsApp ɔfrɛ wɔ fon a wɔato mu so sɛnea ɔfrɛ biara ba, na momfrɛ fi nkɔmmɔ bi mu wɔ bɔ baako mu — speaker, mute ne transfer ka ho.
Nea teams ka bere a wɔsesa baa so akyi.
Support leads, campaign managers ne admins ka nea asesa wɔ wɔn adwuma mu da biara.
Na yɛyɛ nnipa baanan a yɛfi fon baako so bua, na na ɛyɛ basabasa. Seesei mihu nea obiara reyɛ, na sɛ obi de chat bi ma ne yɔnko a, notes no ka chat no ho.
Nokware, na misusuw sɛ setup no bɛyɛ den. Yɛsomaa campaign a edi kan no bɛyɛ simma aduonu mu, na afei mitumi huu wɔn a wɔkenkan ankasa.
Agent foforo a mede bɛka ho no gye simma abien pɛ, na me ara mepaw nea obetumi abue. Ɛno na na ɛhaw me titiriw ansa na yɛde biribiara baa ha.
Ka baako, biribiara ka ho
Plan biara kura product no nyinaa. Nea ɛsesa ara ne dodow a mohia — nnipa, nɔma ne contacts dodow.
Motua bosome biara anaa afe biara. Monsesa anaa monnyae bere biara a mopɛ.
Nsɛmmisa fa BelloSend ne WhatsApp Business API ho
Dɛn ne BelloSend?
BelloSend yɛ team inbox ne CRM ma WhatsApp ne Instagram, a wɔde Meta official APIs na ayɛ. Mo team bua WhatsApp nkra, Instagram direct messages ne comments wɔ beae baako, na contacts, templates, campaigns, chatbot ne AI, ɔfrɛ ne analytics nyinaa wɔ adwumayɛbea koro no mu. BelloCloud LLC na ɛhwɛ so.
Nsonsonoe bɛn na ɛda WhatsApp Business app ne WhatsApp Business API ntam?
WhatsApp Business app yɛ fon app a ɛyɛ kwa, a wɔyɛɛ no maa onipa baako wɔ fon baako ne devices kakra a wɔde aka ho so. WhatsApp Business API (Meta WhatsApp Business Platform) de mo nɔma ka software te sɛ BelloSend ho, sɛnea ɛbɛyɛ a team no nyinaa betumi afi nɔma koro no so abua, a automation, templates a wɔapene so, campaigns ne integrations ka ho. Wɔ API no so, Meta gye n'ankasa ka ma template messages.
Metumi akora me nɔma so na mada so de WhatsApp Business app adi dwuma?
Aane, mode mo nɔma a mowɔ dedaw no na ɛka ho. Sɛ Meta ma ɛfata ma Coexistence a, mokɔ so de WhatsApp Business app di dwuma wɔ mo fon so bere a nɔma koro no ara yɛ adwuma wɔ BelloSend mu. Sɛ moyɛ direct Cloud API setup a, nɔma no yɛ adwuma wɔ BelloSend mu nkutoo na app no fi so. Meta na ɛkyerɛ sɛ ɛfata anaa ɛmfata bere a wɔresiesie no.
BelloSend yɛ official WhatsApp API? Wɔbɛtumi ayi me nɔma afi so (ban)?
BelloSend fa Meta official WhatsApp Business Platform (Cloud API) ne Instagram Messaging API nkutoo so na ɛka ho, na Meta agye BelloCloud LLC atom sɛ Tech Provider. Ɛno ma moguan WhatsApp nnwinnade a ɛnyɛ official no asiane. Nanso Meta da so tumi te nɔma biara a ebu ne mmara so ano anaa ɛsiw no kwan, sɛ nhwɛso no, sɛ ɛsoma nkra kɔma nnipa a wɔmpenee so a.
BelloSend yɛ sɛn, na dɛn na plan biara kura?
Plans mmiɛnsa na ɛwɔ hɔ, Growth, Pro ne Max, a motua no bosome biara anaa afe biara (afe biara de ka kakraa bi), na ɛka no da adi wɔ mo man sika mu wɔ pricing fã no. Growth kura team inbox ma WhatsApp ne Instagram, contacts ne tags, ne message templates. Pro de Instagram templates, Instagram comment ne mention mmuae, WhatsApp ɔfrɛ, user roles, ne chatbot ne AI ka ho. Max de API ne webhooks, WhatsApp campaigns ne Instagram campaigns ka ho.
Ahye bɛn na plan biara wɔ?
Growth: team members 2, WhatsApp nɔma 2, Instagram channels 2 ne connected app 1. Pro: team members 4, WhatsApp nɔma 4, Instagram channels 4 ne connected apps 3. Max: team members 10, WhatsApp nɔma 14, Instagram channels 14 ne connected apps a anohyeto nni so. Contacts nni anohyeto wɔ plan biara so.
BelloSend gye ka wɔ nkra biara ho?
Dabi. Motua BelloSend plan ka baako pɛ, a ka biara nni nkra anaa contact biara ho. Meta gye n'ankasa WhatsApp ka tee, wɔ template message biara a aduru ho, gyina category ne ɔman so. Mobɛtumi de WhatsApp pricing calculator a ɛyɛ kwa a ɛwɔ website yi so abu ho akontaa.
Support yɛ kwa, na ɛkyɛ ahe ansa na mobua?
Aane, support yɛ kwa wɔ plan biara so, na yɛbua wɔ dɔnhwerew 24 mu, wɔ English, French anaa Arabic mu. Pro ne Max nya priority support. Monnya yɛn wɔ Support kratafa a ɛwɔ app no mu, wɔ WhatsApp so wɔ +1 505 528 3844 anaa contact@bellosend.net.
Free trial anaa money-back guarantee wɔ hɔ? Metumi agyae bere biara?
Sen free trial no, mo sika a edi kan a motua no wɔ money-back guarantee nnafua 14: sɛ mobisa wɔ nnafua 14 mu a, yɛde ne nyinaa san ma mo, a monhia sɛ moka ntease biara. Mobɛtumi agyae bere biara denam kyerɛw a mobɛkyerɛw akɔ contact@bellosend.net so; mokɔ so de di dwuma kosi bere a moatua ho ka no ba awiei, na wɔnnye mo ka bio.
Ɛbɛyɛ dɛn na mafi ase, na mobɛboa me ma masiesie?
Monhyɛ call bi anaa monsoma yɛn nkra wɔ WhatsApp so, na BelloCloud bɛyɛ mo adwumayɛbea na aboa mo ma moafi ase. Mode Meta Embedded Signup anaa Cloud API setup a mode nsa yɛ na ɛka mo nɔma ho, afei mofrɛ mo team, mode mo templates ba na mode mo contacts fi CSV file mu ba.
Agents pii betumi de WhatsApp nɔma koro adi dwuma?
Aane. Mo team no nyinaa fi nɔma koro no so yɛ adwuma wɔ team inbox mu, wɔ browser no anaa Android app no mu. Mode nkɔmmɔ ma agents anaa teams, mode kɔ obi foforo nkyɛn na mogyaw internal notes. Team members dodow gyina mo plan so.
Metumi ahwɛ user roles ne permissions so?
Aane, mobɛtumi asesa na moahwɛ so bere biara. Plan biara wɔ Admin, Manager ne Agent roles a ɛwom dedaw. Efi Pro plan so, mobɛtumi ayɛ custom roles nso na moapaw nea obiara betumi ahu na wayɛ pɛpɛɛpɛ.
Metumi ahu nea me team yɛ wɔ BelloSend mu?
Aane. Audit history kyerɛw nea ɔyɛɛ, sesaa anaa popaa records ne nhyehyɛe titiriw, nea ɔbɛkɔɔ mu ne nea ofii mu, ne screens a obuei, ne bere no ne browser anaa app a ɔde dii dwuma. Agent analytics kyerɛ agent biara first response time, resolution time, nkra a ɔsomae, transfers a ɔhwɛɛ so ne break time.
Dɛn ne quick replies?
Quick replies yɛ nkra a moakora so a mo team de bɔ baako soma sen sɛ wɔbɛsan akyerɛw bio. Emu biara betumi akura nkyerɛwee a placeholders wom ma contact no din ne ne fon nɔma, attachments (mfonini, audio, video, PDFs ne documents) ne buttons, na ebetumi anya shortcut a mohu no bere a mokyerɛw / ne category. Quick replies foforo a ɛyɛ nkyerɛwee nkutoo na ɛbua Instagram comments.
Dɛn na AI chatbot no yɛ?
Chatbot no bua adetɔfo wɔ WhatsApp ne Instagram so de keyword rules, visual flows ne AI, na channel biara betumi anya n'ankasa akwankyerɛ. Sɛ moma kwan a, AI no betumi de mo saved replies, templates ne product catalogue adi dwuma wɔ ne mmuae mu. Ɛyɛ adwuma wɔ AI provider a moasiesie so (OpenAI, Anthropic, Google anaa DeepSeek) na ɛka Pro ne Max ho.
Metumi ahwɛ AI no so anaa matwa no mu?
Aane. Mobue chatbot ne AI mmuae anaa mutwa mu ma nɔma anaa channel biara, na motumi gyina chatbot no wɔ nkɔmmɔ biara mu de ma agent bi ne nsɛm a atwam nyinaa, na akyiri yi mosan bue no. Wɔ AI suggestions mu no, AI no kyerɛw mmuae bi nkutoo wɔ message box no atifi ma agent bi sesa ho na ɔsoma; biribiara mfi ne ho nkɔ, na wobue suggestions ma nkɔmmɔ biara.
Metumi abisa feature foforo?
Aane, mobɛtumi abisa features foforo. Monsoma mo de wɔ WhatsApp so wɔ +1 505 528 3844 anaa email kɔ contact@bellosend.net, na monkyerɛ nea mohia no tiawa.
Metumi afrɛ na manya WhatsApp ɔfrɛ?
Aane, sɛ Meta bue calling ma mo nɔma a. Mogye na mofrɛ WhatsApp ɔfrɛ wɔ web app ne Android app no mu, bere mpo a wɔato fon no mu, a mute, speaker ne transfer ka ho. Ɔfrɛ ka Pro ne Max ho.
Metumi asoma bulk anaa broadcast messages?
Aane, wɔ Max plan no so. WhatsApp campaigns soma templates a Meta apene so kɔ contacts a wɔde opt-in ama, na ɛkyerɛ delivery, read ne failure status. Instagram campaigns du nnipa a wɔkyerɛw kɔmaa mo wɔ dɔnhwerew 24 a atwam mu nkutoo, efisɛ Instagram mma business mfi nkɔmmɔ ase. Mo business na ɛda so hwɛ consent ne opt-outs so.
Dɛn na metumi ayɛ wɔ Instagram so?
Mobua Instagram direct messages wɔ inbox koro a WhatsApp wom no mu, na efi Pro so mobua comments ne mentions nso, wɔ baguam wɔ post no ase anaa kokoam wɔ DM mu, na mode Instagram templates di dwuma. Mobɛtumi de ice breakers ne persistent menu ato mo profile so. Instagram ma business bua nnipa a wodi kan kyerɛw nkutoo; mo ntumi mfi nkɔmmɔ ase nkɔma obi a ɔnkyerɛw mmaa mo da.
WhatsApp message templates ne approval yɛ adwuma dɛn?
Moyɛ templates wɔ BelloSend mu na mode kɔma Meta, anaa mode nea mowɔ dedaw no ba. Meta hwɛ template biara mu na ɔpene so, na BelloSend kyerɛ ne tebea. Mohia template a wɔapene so na moatumi asoma customer nkra wɔ dɔnhwerew 24 window a efi ne nkra a etwa to so no akyi.
Mowɔ API ma developers?
Aane, wɔ Max plan no so. Monya API keys a wɔahyɛ ano ne outbound webhooks a wɔde signature ato so a ɛka WhatsApp ne Instagram events ho, wɔ Meta official APIs so, ne API reference wɔ app no mu. Momfa nka mo store, CRM anaa Zapier, Make ne n8n ho.
Mobile app wɔ hɔ?
Aane. BelloSend Android app (Android 7.0 anaa nea ɛboro saa) yɛ kwa ma mo account, a inbox koro no ara, push notifications ne WhatsApp ɔfrɛ wom. iOS reba nkyɛ.
Me data wɔ ahobammɔ mu?
BelloSend de HTTPS di dwuma, ɛma organization biara accounts, contacts ne nkra da nsow, na ɛde encryption kora access tokens ne app secrets so. Roles ne audit history hwɛ nea obiara yɛ so na ɛkyerɛw. Yɛn Privacy Policy kyerɛkyerɛ sɛnea yɛhwɛ mo data so.
BelloSend betumi ama manya WhatsApp green tick?
Obiara ntumi nhyɛ ho bɔ. Meta nkutoo na ɛma green tick (Official Business Account), na ɛno ara na ɛkyerɛ gyina n'ankasa nhyehyɛe so. Mobɛtumi abisa Meta bere a mode mo nɔma aka ho awie.
Kasa bɛn mu na website no ne app no wɔ?
Website yi wɔ kasa 52 mu, a ɛka no da adi wɔ mo man sika, US dollars anaa euros mu. App no wɔ English, French, Arabic ne Spanish mu.
Momfa mo WhatsApp ne Instagram adwuma mmra adwumayɛbea baako a ɛda hɔ pefee mu.
Momma mo team nnya nkɔmmɔ, automation ne nhwɛso a wohia, a monnka adwuma kwan foforo a ɛntoa ho.