CRM WhatsApp maka ndị otu na-ere ahịa ma na-enye nkwado na WhatsApp

Gịnị bụ CRM WhatsApp?

CRM (ngwa njikwa mmekọrịta ndị ahịa) na-echekwa ndị bụ ndị ahịa unu na ihe unu gwara ha. CRM WhatsApp na-eme nke a maka WhatsApp: chat ọ bụla jikọtara na kọntaktị, kọntaktị ọ bụla nwere ike inwe tag na ndetu, onye otu ọ bụla na-ahụkwa otu akụkọ ahụ.

App WhatsApp Business na-arụ ọrụ nke ọma maka otu onye. Ọ na-esi ike mgbe ọtụtụ mmadụ na-aza, mgbe unu chọrọ ịmata onye zara onye, ma ọ bụ mgbe unu chọrọ iziga ọtụtụ ndị ahịa mmelite n'otu mgbe. CRM WhatsApp na-edozi nsogbu ndị a site na shared inbox, ndekọ kọntaktị na ngwa na-arụ ọrụ na API gọọmentị.

Ihe CRM WhatsApp nke BelloSend na-enye unu

• Shared inbox ndị otu

  Mkparịta ụka WhatsApp na Instagram n'otu ahịrị. Kenyenụ ndị agent ma ọ bụ otu chat, tinye ndetu ime ma jiri quick replies.

• Kọntaktị na tag

  Onye ahịa ọ bụla nwere ndekọ ya na akụkọ ozi ya. Bubatanụ kọntaktị site na CSV, tinye tag ma wuo ngalaba maka ilekwasị anya.

• Mkpọsa na template

  Jikwaanụ ma mekọrịta template Meta kwadoro ma zipụ mkpọsa WhatsApp nye kọntaktị kwenyere ịnata ozi (opt-in), ya na ọnọdụ nnyefe, ọgụgụ na ọdịda.

• Chatbot na AI

  Nzaghachi okwu isi, flow builder a na-ahụ anya, WhatsApp Flows na AI context, ya na nnyefe nye mmadụ mgbe bot kwesịrị ịkwụsị.

• Oku

  Mgbe Meta mere ka oku dị na nọmba unu, natanụ ma kpọọ oku WhatsApp na browser ma ọ bụ app Android.

• Nyocha ozugbo

  Sochienụ ozi, kọntaktị, sessions, mkpọsa, arụmọrụ agent na ahụike akaụntụ Meta.

Njikwa ndị otu e wuru n'ime CRM

• Ọrụ: Super Admin, Admin, Manager na Agent, tinyere ọrụ ahaziri iche nwere ikike zuru oke
• Otu, nkenye, nnyefe agent na ịdị njikere
• Akụkọ nyocha nke mgbanwe na ntọala ndị dị mkpa
• Ọtụtụ nzukọ n'otu akaụntụ, nke ọ bụla dị iche
• App Android (Android 7 ma ọ bụ nke ọhụrụ karịa) nwere push notifications; iOS na-abịa

Kedu atụmatụ nwere njirimara CRM WhatsApp ndị ọ bụla

Otú ọnụ ahịa si arụ ọrụ

BelloSend bụ ndebanye aha kwa ọnwa kwa workspace. Atụmatụ dị iche site na ndị otu, nọmba WhatsApp, ọwa Instagram na app ejikọrọ. Kọntaktị enweghị oke n'atụmatụ ọ bụla, BelloSend anaghịkwa agbakwunye ụgwọ kwa ozi. Meta na-ana ụgwọ ozi WhatsApp nke ya ozugbo. Ịkwụ ụgwọ kwa afọ dị ọnụ ala karịa kwa ọnwa, nkwa nkwụghachi ego ụbọchị 14 na-ekpuchikwa ụgwọ mbụ nke onye ahịa ọhụrụ.

Ịmalite iji CRM WhatsApp

1. Jikọọnụ nọmba unu

   Jirinụ Meta Embedded Signup ma ọ bụ nhazi Cloud API n'aka. Nọmba ruru eru nwere ike iji Coexistence nọgide na app WhatsApp Business.

2. Hazienụ ndị otu unu

   Kpọọnụ ndị ọrụ, nye ha ọrụ na otu, mekọrịta template unu ma bubata kọntaktị.

3. Bidonụ ịza

   Rụọnụ ọrụ na mkparịta ụka n'ezie, tinye automation ebe ọ na-echekwa oge ma leba anya na nyocha iji kawanye mma.

Ajụjụ a na-ajụkarị

BelloSend ọ bụ CRM WhatsApp gọọmentị?

BelloSend na-eji WhatsApp Business Platform gọọmentị nke Meta (Cloud API). Meta kwadoro BelloCloud LLC dịka Tech Provider. BelloSend abụghị Meta Business Partner.

Ọtụtụ mmadụ ọ nwere ike iji otu nọmba WhatsApp?

Ee. Onye ọ bụla n'ime ndị otu unu na-arụ ọrụ site n'otu shared inbox ahụ, unu na-ekenyekwa mkparịta ụka ọ bụla onye ma ọ bụ otu kwesịrị ekwesị.

Enwere oke na kọntaktị?

Mba. Kọntaktị enweghị oke n'atụmatụ ọ bụla. Atụmatụ dị iche site na ndị otu, nọmba, ọwa Instagram na app ejikọrọ.

Anyị nwere ike ijikọ ụlọ ahịa anyị ma ọ bụ CRM ọzọ?

Enweghị ahịa app. N'atụmatụ Max, unu na-ejikọ ụlọ ahịa unu, CRM ma ọ bụ ngwa dịka Zapier, Make ma ọ bụ n8n site na API BelloSend na webhooks e binyere aka.

BelloSend ọ na-ana ụgwọ kwa ozi?

Mba. Unu na-akwụ ụgwọ atụmatụ kwa ọnwa. Meta na-ana ụgwọ ozi WhatsApp nke ya, nke Meta na-ana ozugbo.

Kedu otú anyị ga-esi nweta akaụntụ?

BelloCloud na-emepụta ma ọ bụ na-akpọ akaụntụ n'oge onboarding. Hazienụ oku na WhatsApp na +1 505 528 3844 ma ọ bụ degara contact@bellosend.net.

Peeji ndị yiri ya

• Shared inbox WhatsApp: otu nọmba, ndị otu unu niile
• WhatsApp Business API, dị njikere maka ndị otu unu
• Mkpọsa WhatsApp bulk message, n'ụzọ gọọmentị
• Chatbot WhatsApp maara mgbe ọ ga-akpọ mmadụ
• BelloSend vs WATI