CRM ya WhatsApp mpo na ba-ekipe oyo etekaka mpe esalisaka bakiliya na WhatsApp

CRM ya WhatsApp ezali nini?

CRM (esaleli ya kokamba boyokani na bakiliya) ebombaka bakiliya na bino bazali banani mpe nini bolobaki na bango. CRM ya WhatsApp esalaka yango mpo na WhatsApp: lisolo nyonso ekangami na contact, contact nyonso ekoki kozala na ba-tag mpe ba-note, mpe moninga nyonso ya ekipe amonaka historique ndenge moko.

Application WhatsApp Business esalaka malamu mpo na moto moko. Ekomaka makasi ntango bato ebele bayanolaka, ntango bosengeli koyeba nani ayanolaki nani, to ntango bolingi kotinda ba-nsango epai ya bakiliya ebele mbala moko. CRM ya WhatsApp esilisaka mikakatano oyo na inbox ya lisanga, ba-fiche ya ba-contact mpe bisaleli oyo esalaka na API ya officiel.

Oyo CRM ya WhatsApp ya BelloSend epesaka bino

• Inbox ya lisanga ya ekipe

  Masolo ya WhatsApp mpe Instagram na molongo moko. Bopesa masolo na ba-agent to ba-ekipe, bobakisa ba-note ya kati mpe bosalela ba-réponse rapide.

• Ba-contact mpe ba-tag

  Kiliya nyonso azali na fiche elongo na historique ya ba-nsango na ye. Bokotisa ba-contact uta na CSV, bobakisa ba-tag mpe bosala ba-segment mpo na kopona bato.

• Ba-campagne mpe ba-template

  Bokamba mpe bo-synchroniser ba-template oyo Meta endimaki mpe botinda ba-campagne ya WhatsApp epai ya ba-contact oyo bandimaki (opt-in), na statut ya livraison, ya kotángama mpe ya ba-échec.

• Chatbot mpe AI

  Biyano na ba-mot-clé, esaleli ya visuel mpo na ba-flow, WhatsApp Flows mpe ba-contexte ya AI, na hand-off epai ya moto ntango bot esengeli kotelema.

• Ba-appel

  Ntango Meta afungoli ba-appel na nimero na bino, bozwa mpe bosala ba-appel WhatsApp na navigateur to na application ya Android.

• Ba-statistique na ntango wana

  Bolanda ba-nsango, ba-contact, ba-session, ba-campagne, mosala ya ba-agent mpe bokolongonu ya compte ya Meta.

Bisaleli ya kokamba ekipe na kati ya CRM

• Ba-rôle: Super Admin, Admin, Manager mpe Agent, mpe ba-rôle ya sur-mesure na ba-permission ya mike mike
• Ba-ekipe, kopesa masolo, ba-transfert kati na ba-agent mpe disponibilité
• Historique ya audit ya mbongwana na ba-paramètre ya ntina
• Ba-organisation ebele na compte moko, moko na moko ekeseni
• Application ya Android (Android 7 to oyo ya sika koleka) na ba-notification push; iOS ezali koya

Plan nini ezali na makoki nini ya CRM ya WhatsApp

Ndenge ntalo esalaka

BelloSend ezali abonnement ya sanza mpo na espace de travail moko. Ba-plan ekesana na motango ya bato ya ekipe, ba-nimero ya WhatsApp, ba-canal ya Instagram mpe ba-application oyo ekangisami. Ba-contact ezangi ndelo na ba-plan nyonso, mpe BelloSend ebakisaka frais te mpo na nsango moko. Meta afutisaka frais na ye moko ya ba-nsango ya WhatsApp mbala moko. Kofuta mbula mobimba ezali na ntalo moke koleka kofuta sanza na sanza, mpe kofuta ya liboso ya kiliya ya sika ebatelami na garantie ya kozongisa mbongo na mikolo 14.

Kobanda na CRM ya WhatsApp

1. Bokangisa nimero na bino

   Bosalela Meta Embedded Signup to kobongisa Cloud API na maboko. Ba-nimero oyo ekokisi masengi ekoki kosalela Coexistence mpo na kobatela application WhatsApp Business.

2. Bobongisa ekipe na bino

   Bobengisa ba-utilisateur, bopesa bango ba-rôle mpe ba-ekipe, bo-synchroniser ba-template na bino mpe bokotisa ba-contact.

3. Bobanda koyanola

   Bosala na masolo ya solo, bobakisa automatisation esika ebikisaka ntango mpe botala ba-statistique mpo na kobongisa.

Mituna oyo batunaka mingi

BelloSend ezali CRM ya officiel ya WhatsApp?

BelloSend esalelaka WhatsApp Business Platform ya officiel ya Meta (Cloud API). Meta endimaki BelloCloud LLC lokola Tech Provider. BelloSend ezali Meta Business Partner te.

Bato ebele bakoki kosalela nimero moko ya WhatsApp?

Ee. Moto nyonso na ekipe na bino asalaka uta na inbox moko ya lisanga, mpe bopesaka lisolo moko na moko na moto to ekipe oyo ebongi.

Ezali na ndelo ya ba-contact?

Te. Ba-contact ezangi ndelo na ba-plan nyonso. Ba-plan ekesana na motango ya bato ya ekipe, ba-nimero, ba-canal ya Instagram mpe ba-application oyo ekangisami.

Nakoki kokangisa magazini na ngai to CRM mosusu?

Marketplace ya ba-application ezali te. Na plan Max bokangisaka magazini na bino, CRM to bisaleli lokola Zapier, Make to n8n na nzela ya API mpe ba-webhook oyo esinyami ya BelloSend.

BelloSend efutisaka mpo na nsango moko?

Te. Bofutaka plan ya sanza. Meta afutisaka frais na ye moko ya ba-nsango ya WhatsApp, oyo Meta moko afutisaka bino.

Ndenge nini nakozwa compte?

BelloCloud esalaka to ebengisaka ba-compte na ntango ya kobanda (onboarding). Bosenga appel na WhatsApp na +1 505 528 3844 to bokomela contact@bellosend.net.

Nkasa oyo ekokani

• Inbox ya lisanga ya WhatsApp: nimero moko, ekipe na bino mobimba
• WhatsApp Business API, ebongisami mpo na ekipe na bino
• Ba-campagne ya ba-nsango ebele na WhatsApp, na ndenge ya officiel
• Chatbot WhatsApp oyo eyebi ntango ya kobenga moto
• BelloSend vs WATI