Jàng
Àttayu 24 waxtu bu WhatsApp, ñu leeral ko
Àttayu 24 waxtu bu WhatsApp moo dogal lan la entreprise mën a yónnee ak kañ. Meta dafa koy wooye customer service window (palanteeru service client). Ci biiram, seen ekip mën na tontu ni mu ko neexe. Ci bitam, mën ngeen a yónnee rekk template bu Meta nangu. Ñu ngi leen wone ni palanteer bi di doxe ci WhatsApp Business Platform ak ni ngeen di waajale seeni tontu ci kanamam.
Lan mooy palanteeru service client bu 24 waxtu bi
Bu jëfandikukat WhatsApp bindee walla wootee seen entreprise, waxtu bu 24 waxtu dafay tàmbali. Meta dafa koy wooye customer service window. Bu kiliyaan bi bindaatee walla wootaatee balaa mu jeex, waxtu bi dafay dellu ci 24 waxtu.
Li fekeet palanteer bi ubbeeku, mën ngeen a yónnee bépp service message: mbind, nataal, dokimaa, audio, video, laaj ci fan lañu nekk, butoŋ tontu, list ak WhatsApp Flows. Bu palanteer bi tëjee, mën ngeen a yónnee rekk template message yu ñu nangu ba noppi. Ci lépp, mën ngeen a bind rekk nit ñi nangu (opt-in) ñu bind leen.
Lan ngeen mën a yónnee, ci biir ak ci biti palanteer bi
| Bataaxal | Palanteer bi ubbeeku na | Palanteer bi tëjeeku na |
|---|---|---|
| Mbind bu ñu bind ni ñu ko bëgge, media, butoŋ, list | Waaw | Déedéet |
| Template Marketing | Waaw | Waaw, ñi nangu (opt-in) rekk |
| Template Utility | Waaw | Waaw, ñi nangu (opt-in) rekk |
| Template Authentication | Waaw | Waaw, ñi nangu (opt-in) rekk |
Waxtaan bu ñu baax a gis ci àttayu 24 waxtu bi
Kiliyaan bi moo jëkk a bind
Laaj ci benn produit dafay ubbi palanteer bu 24 waxtu. Seen agent dafay tontu ak mbind ak nataal.
Kiliyaan bi tontu ca suba sa
Palanteer bi dafay dellu ci 24 waxtu dale ci bataaxal bu bees boobu, kon agent bi mën na wéy di tontu ni mu ko neexe.
Ñaari fan yu kenn waxul dara
Palanteer bi tëju na. Ngir topp ci, agent bi dafay yónnee template bu ñu nangu, misaal fàttali ci commande bi nekkagul ba jeex.
Kiliyaan bi tontu template bi
Tontoom dafay ubbi palanteer bu bees bu 24 waxtu, te waxtaan bi dafay wéy, ni ngeen ko bëgge.
Li palanteer bi tekki ci njëg dale 1 oktoobar 2026
Palanteer bi daan na def tontu yi ñu leen fey. Loolu soppeeku na 1 oktoobar 2026. Service message yi, maanaam tontu yi ñu bind ni ñu ko bëgge ngeen di yónnee ci biir palanteer bi, léegi ñu ngi leen di feyloo ci njëgu service bu réew mi, ginnaaw 1 000 service message yu amul fey ci benn nimero telefonu entreprise ci weer wu nekk. Template Utility yi ñu yónnee ci biir palanteer bu ubbeeku itam ñu ngi leen di feyloo ba tey.
Am na benn wàll bu ci génn. Bu kiliyaan bindee jóge ci pub Click-to-WhatsApp ci app Android walla iOS te ngeen tontu ci biir palanteer bi, free entry point window (palanteer buñ duggee ci dara) dafay ubbeeku te mën na des ubbeeku ba 7 fan. Ci diir boobu, bataaxal Marketing, Utility, Authentication ak service yépp amuñu fey.
Ndigal yi ngir liggéey ak àttayu 24 waxtu bi
- Tontuleen gaaw. Li ëpp ci laaj yi mën nañu leen saafara li fekeet palanteer bi ubbeeku.
- Laajleen laaj buy tax waxtaan bi wéy, ngir tontub kiliyaan bi dellu waxtu bi ci tàmbalin.
- Waajaleleen template yu ñu nangu ngir topp yi ngeen di faral a yónnee: xibaaru commande, fàttali, topp ci devis.
- Xoolleen waxtu palanteer bi balaa ngeen di dige kenn ne dingeen ko delloosi tontu.
- Bu leen jëfandikoo template Marketing ngir wëlbatiku palanteer bi. Bataaxal yu kenn bëggul dañuy yàq seen quality rating.
Àttayu 24 waxtu bi ci BelloSend
BelloSend dafay synchroniser seeni template Meta yu ñu nangu ci biir workspace bi. Bu palanteeru benn waxtaan WhatsApp tëjee, agent bi dafay tànn benn ci ñoom ngir tàmbalaat waxtaan bi, te tontub kiliyaan bi dafay ubbi palanteer bu bees. Instagram am na palanteeram bu 24 waxtu, te amul template buy ubbiwaat ko, kon BelloSend dafay may ngeen tontu rekk nit ñi jëkk a bind ci Instagram.
Xibaar yi ñu ngi leen seet ci 2026-10-05. https://developers.facebook.com/documentation/business-messaging/whatsapp/messages/send-messages · https://developers.facebook.com/documentation/business-messaging/whatsapp/pricing · https://developers.facebook.com/documentation/business-messaging/whatsapp/pricing/non-template-messages · https://developers.facebook.com/documentation/business-messaging/whatsapp/embedded-signup/onboarding-business-app-users
Laaj yi ñuy faral di laaj
Lan mooy àttayu 24 waxtu bu WhatsApp?
Bu kiliyaan bindee walla wootee leen, am ngeen 24 waxtu ngir tontu ko ak bataaxal yu ñu bind ni ngeen ko bëgge. Ginnaaw loolu, template yu ñu nangu rekk lañu mën a yónnee.
Ndax palanteer bi dafay dellu ci tàmbalin?
Waaw. Bépp bataaxal walla woote bu bees bu kiliyaan bi dafay dellu waxtu bi ci 24 waxtu.
Ndax mën naa bind kiliyaan ginnaaw 24 waxtu?
Waaw, ak template bu ñu nangu, su fekkee kiliyaan bi nangu na (opt-in) mu jot bataaxal yu jóge ci seen entreprise.
Ndax tontu yi ci biir palanteer bi amuñu fey?
Dale 1 oktoobar 2026, 1 000 service message yu jëkk ci benn nimero telefonu entreprise ci weer wu nekk rekk a amul fey, boole ci bataaxal yi ci free entry point window bu jóge ci pub Click-to-WhatsApp.
Ndax app WhatsApp Business dafay topp àttaya boobu?
Déedéet. Meta nee na bataaxal yi ñu yónnee jóge ci app WhatsApp Business nekkuñu ci customer service window bi. Àttaya bi Cloud API rekk la jëm.