Izici
Ukushaya ucingo nge-WhatsApp Business kwethimba lenu
Eminye imibuzo ixazululeka ngokushesha ngezwi. Ukushaya ucingo nge-WhatsApp Business kuvumela amakhasimende ukuthi ashayele inombolo yebhizinisi lenu ku-WhatsApp, futhi kuvumela ithimba lenu ukuthi libashayele emuva. I-BelloSend isekela i-WhatsApp calling API lapho i-Meta iyivulele inombolo yenu, kusiphequluli naku-app ye-Android. Ukushaya ucingo kufakiwe ezinhlelweni ze-Pro ne-Max.
Iyini i-WhatsApp calling API?
I-Meta yengeze izingcingo zezwi ku-WhatsApp Business Platform. Ngazo, ibhizinisi elisebenzisa i-Cloud API lingathola izingcingo ze-WhatsApp ezivela kumakhasimende futhi, ngaphansi kwemithetho ye-Meta, libashayele. Izingcingo zisebenzisa i-WhatsApp uqobo, ngakho amakhasimende awadingi ulayini wocingo noma i-app entsha.
Ukushaya ucingo akuvulekile kuyo yonke inombolo. I-Meta inquma ukuthi kutholakala kuphi nanini nokuthi yiziphi izimo ezisebenzayo, isibonelo mayelana nemvume yekhasimende ezingcingweni eziqalwa yibhizinisi. I-BelloSend ikhombisa ukushaya ucingo uma i-Meta isiyivulele i-akhawunti yenu.
Ukuthi ukushaya ucingo nge-WhatsApp kubukeka kanjani ku-BelloSend
Izingcingo kusiphequluli
Phendulani nishaye izingcingo ze-WhatsApp endaweni yokusebenza ye-BelloSend ewebhu, eduze kwengxoxo.
Izingcingo ku-Android
Phendulani ucingo lwe-WhatsApp efonini ekhiyiwe njengoba noma yiluphi ucingo lufika, futhi nishaye ucingo engxoxweni ngokuthepha kanye.
Isipikha, ukuthulisa nokudlulisela
Sebenzisani isipikha nokuthulisa, futhi nidlulisele ucingo kozakwenu ongasiza.
I-IVR
Sethani imenyu ye-IVR ukuze abashayayo bakhethe ithimba ngaphambi kokuthi ucingo lufike kwi-ejenti.
Qalani engxoxweni
Shayani ucingo engxoxweni ngokuthepha kanye, nibona imininingwane yoxhumana naye nomlando wemilayezo.
Izimvume zethimba
Izindima nezimvume zinquma ukuthi ubani ongaphendula futhi ashaye izingcingo.
Lapho ukushaya ucingo nge-WhatsApp Business kusiza khona
- Ikhasimende lididekile ngenxa yencazelo ende ebhaliwe
- Ukuthengisa okubaluleke kakhulu kudinga ingxoxo esheshayo
- Ukusekela kudinga ukuhola umuntu esinyathelweni sokusetha
- Umshayeli olethayo udinga izikhombisi-ndlela
- I-aphoyintimenti idinga ukushintshwa ngesaziso esifushane
Indlela yokuqala ukusebenzisa ukushaya ucingo
Xhumanisani inombolo yenu ne-Cloud API
Sebenzisani i-Embedded Signup noma ukusetha i-Cloud API ngesandla ku-BelloSend.
Hlolani ukuthi i-Meta ikuvulile yini ukushaya ucingo
Ukushaya ucingo kuncike ekutholakaleni kwe-Meta kwinombolo yenu nesifunda senu.
Fakani i-app ye-Android
Nikezani ama-ejenti i-app ye-BelloSend ku-Android 7 noma entsha ukuze izingcingo zibafinyelele noma bengekho edeskini.
Sethani ukuqondisa izingcingo
Lungiselelani i-IVR futhi ninqume ukuthi yiliphi ithimba eliphendula iziphi izingcingo.
Izindleko zokushaya ucingo nge-WhatsApp
I-Meta ibeka imithetho yayo namanani anoma yiliphi okushaya ucingo nge-WhatsApp, futhi iyawakhokhisa ngqo. Hlolani imibhalo ye-Meta ngokushaya ucingo yezimakethe zenu ngaphambi kokuhlela umkhankaso wezingcingo. I-BelloSend ayengezi imali ngocingo ngalunye noma ngomlayezo ngamunye. Ukushaya ucingo kufakiwe ohlelweni lwe-Pro (amalungu ethimba angu-4, izinombolo ze-WhatsApp ezingu-4) nasohlelweni lwe-Max (amalungu ethimba angu-10, izinombolo ezingu-14).
Amaqiniso ahlolwe ngomhla ka-2026-10-05. https://developers.facebook.com/docs/whatsapp/cloud-api/calling · https://developers.facebook.com/docs/whatsapp/pricing
Imibuzo evame ukubuzwa
Ingabe amakhasimende angashayela inombolo yami ye-WhatsApp Business?
Yebo, uma i-Meta isivulele inombolo yenu ukushaya ucingo. Izingcingo zikhala ku-BelloSend kusiphequluli naku-app ye-Android.
Ingabe ithimba lami lingashayela amakhasimende ku-WhatsApp?
Yebo, ngaphakathi kwemithetho ye-Meta yezingcingo eziqalwa yibhizinisi, engadinga imvume yekhasimende kuqala.
Ingabe ngidinga i-app ye-WhatsApp Business ukuze ngiphendule izingcingo?
Cha. Izingcingo zifika ku-BelloSend. I-app ye-Android ivumela ama-ejenti ukuthi aphendule efonini ekhiyiwe.
Ingabe ukushaya ucingo nge-WhatsApp kuyatholakala ku-iPhone?
I-app ye-BelloSend ye-iOS isazofika maduze. Okwamanje, sebenzisani indawo yokusebenza ewebhu noma i-app ye-Android.
Yiluphi uhlelo olufaka ukushaya ucingo nge-WhatsApp?
Izingcingo zocingo ze-WhatsApp zifakiwe ezinhlelweni ze-Pro ne-Max.
Ngingakwazi ukuqondisa izingcingo ze-WhatsApp emathimbeni ahlukene?
Ningasetha imenyu ye-IVR ukuze abashayayo bakhethe ithimba, futhi nidlulisele ucingo kozakwenu phakathi nocingo. Ngaphambi kokuthi nithembele ekushayeni ucingo kulayini omatasa, kuhloleni nethimba lenu kuwebhu naku-app ye-Android, futhi nihlole ukuthi yiziphi izinketho zokushaya ucingo i-Meta ezinikezayo ezweni lenu.