Izimboni · Izindawo zokudlela
I-WhatsApp yezindawo zokudlela: ama-oda, ukubhukha nemibuzo yamakhasimende
Izivakashi zithumela izindawo zokudlela imilayezo ku-WhatsApp ukuze zibhukhe itafula, zi-ode ukudla zizokulanda, zibuze ngemenyu noma zihlole amahora okuvula. Ngesikhathi esimatasa, ifoni eyodwa ekhawuntha ayanele. I-BelloSend ibeka imilayezo ye-WhatsApp ne-Instagram ku-inbox eyodwa ehlanganyelwe, ukuze noma ngubani okhululekile akwazi ukuphendula, futhi imibuzo ephindaphindwayo ithole impendulo ngokushesha.
Lokho izindawo zokudlela ezikwenzayo ku-WhatsApp
Ukubhukha amatafula
Izivakashi zicela itafula. Abasebenzi baqinisekisa ku-chat, noma i-WhatsApp Flow iqoqa usuku, isikhathi nenani lezivakashi efomini elifushane.
Ama-oda okulanda nawokulethwa
Thathani ama-oda ku-chat, niqinisekise inani eliphelele nesikhathi sokulanda, bese nithumela umlayezo uma i-oda selilungile.
Imenyu namahora okuvula
Thumelani imenyu njengesithombe noma i-PDF bese niphendula ukuthi "nivulile yini kusihlwa" ngempendulo yegama elingukhiye noma nge-flow ye-chatbot.
Ukuqinisekiswa kokubhukha
Thumelani i-template ye-utility egunyaziwe ukuze niqinisekise ukubhukha, enezinkinobho zokuqinisekisa noma zokukhansela.
Ama-DM namazwana e-Instagram
Imibuzo engaphansi kwezithombe zenu zokudla nase-DM zenu ze-Instagram ifika ku-inbox efanayo ne-WhatsApp.
Iziphakamiso kumakhasimende ajwayelekile
Thumelani okukhethekile kwesonto noma imenyu yamaholide kuzivakashi ezinikeze imvume (opt-in), njengomkhankaso we-WhatsApp. Imikhankaso ifakiwe kuphakheji le-Max.
Indlela yokusetha i-WhatsApp yendawo yenu yokudlela
Xhumanisani inombolo yendawo yenu yokudlela
Xhumanisani nge-Meta Embedded Signup noma ngokusetha i-Cloud API ngesandla. Nge-Coexistence, lapho i-Meta ikuvumela khona, ningagcina i-app ye-WhatsApp Business enombolweni efanayo.
Engezani ithimba lenu
Memani umphathi nabasebenzi abasebenzelana nezivakashi. Bangaphendula kusiphequluli noma ku-app ye-Android, enezaziso (push notifications).
Gcinani izimpendulo ezisheshayo
Lungiselelani izimpendulo zamahora okuvula, ikheli, indawo yokupaka nemenyu.
Yenzani imibuzo evame kakhulu ngokuzenzakalelayo
I-chatbot iphendula imibuzo eniyithola njalo kusihlwa bese idlulisela ama-oda noma izicelo ezikhethekile kumuntu. I-chatbot ne-AI kufakiwe kumaphakheji e-Pro ne-Max.
Ukuthatha ama-oda ku-WhatsApp
I-BelloSend iyindawo yokusebenzela yemilayezo, hhayi uhlelo lwama-oda noma lokukhokha. Ithimba lenu lithatha i-oda ku-chat bese liyifaka kumshini wokukhokhela noma ohlelweni lwasekhishini njengokujwayelekile. Uma uhlelo lwenu lwama-oda lungathumela imicimbi (events), ningaluxhuma nge-API nama-webhook asayiniwe e-BelloSend, isibonelo ukuze kuthunyelwe ngokuzenzakalelayo umlayezo othi "i-oda lenu selilungile". I-API nama-webhook kufakiwe kuphakheji le-Max.
Uma isivakashi sinibhalele emahoreni angu-24 edlule, ningaphendula ngokukhululekile. Ukuze nibhale kuqala, isibonelo ngosuku olulandelayo, nidinga i-template egunyaziwe.
Amaphakheji ezindawo zokudlela
| Enikudingayo | Iphakheji elikufakayo |
|---|---|
| I-inbox ehlanganyelwe, oxhumana nabo, ama-tag, ama-template | Growth, Pro ne-Max |
| I-chatbot ne-AI, izimpendulo zamazwana e-Instagram, ukushaya ucingo nge-WhatsApp | Pro ne-Max |
| Imikhankaso eya kuzivakashi ezinikeze imvume (opt-in), i-API nama-webhook | Max |
Imikhuba emihle yemilayezo yendawo yokudlela
- Qinisekisani wonke ama-oda ngokubhala: izinto, inani eliphelele nesikhathi sokulanda.
- Phinani (pin) impendulo esheshayo enekheli lenu nesixhumanisi semephu sezivakashi ezintsha.
- Buzani izivakashi etafuleni noma kurisidi ukuthi zifuna iziphakamiso ku-WhatsApp, bese nibhala phansi imvume (opt-in).
- Thumelani iziphakamiso kancane futhi kuphela uma zifanele, ukuze izivakashi zingayivimbi (block) inombolo yenu.
- Fakani ama-tag kumakhasimende ajwayelekile nakulabo ababhukhela amaqembu amakhulu ukuze ithimba libazi.
Imibuzo evame ukubuzwa
Ingabe amakhasimende angabhukha itafula ku-WhatsApp?
Yebo. Abasebenzi bangaqinisekisa ukubhukha ku-chat, noma i-WhatsApp Flow ingaqoqa usuku, isikhathi nenani labantu ngaphakathi kwe-WhatsApp. I-BelloSend ayiphathi uhlelo lwenu lwamatafula; ithimba lenu libhala ukubhukha lapho nijwayele ukukubhala khona.
Ngingathatha ama-oda okudla ku-WhatsApp?
Yebo, ku-chat. I-BelloSend ayicubunguli izinkokhelo futhi ayithumeli ama-oda ekhishini ngokwayo. Ningaxhuma uhlelo lwenu lwama-oda nge-API nama-webhook kuphakheji le-Max.
Ngingayithumela imenyu yami ku-WhatsApp?
Yebo. Yithumeleni njengesithombe noma i-PDF, niyigcine njengempendulo esheshayo, noma nivumele i-chatbot ukuthi iyithumele uma isivakashi sithayipha ukuthi "menu".
Ngingathumela amaphromoshini kumakhasimende ami?
Yebo, kuzivakashi ezinikeze imvume (opt-in), njengomkhankaso we-WhatsApp onge-template ye-marketing egunyaziwe. Imikhankaso ifakiwe kuphakheji le-Max, futhi i-Meta ikhokhisa imali yayo ngomlayezo ngamunye wokumaketha.
Ingabe abasebenzi bangaphendula besebenzisa amafoni abo ngesikhathi somsebenzi?
Yebo. I-app ye-Android (Android 7 noma entsha) inika abasebenzi i-inbox efanayo enezaziso (push notifications). I-iOS iyeza.