Nneɛma a ɛwom
WhatsApp CRM ma teams a wɔtɔn na wɔboa adetɔfoɔ wɔ WhatsApp so
WhatsApp CRM kora mo adetɔfoɔ nkɔmmɔbɔ, contacts ne follow-ups wɔ baabi baako, sɛnea ɛbɛyɛ a team betumi abom ayɛ adwuma sen sɛ wɔde phone baako bɛfa nsa so. BelloSend yɛ WhatsApp CRM a wɔasi wɔ Meta WhatsApp Business Platform a ɛyɛ official no so. Ɛde Instagram nkra nso ba inbox koro no ara mu.
Ɛdeɛn ne WhatsApp CRM?
CRM (customer relationship management tool) kora mo adetɔfoɔ ho nsɛm ne deɛ moka kyerɛɛ wɔn. WhatsApp CRM yɛ eyi ma WhatsApp: chat biara bɔ contact bi ho, contact biara betumi anya tags ne notes, na team mufoɔ nyinaa hu abakɔsɛm koro no ara.
WhatsApp Business app no yɛ adwuma yie ma onipa baako. Ɛyɛ den berɛ a nnipa pii rebua, berɛ a ɛsɛ sɛ muhu obi a ɔbuaa hwan, anaa berɛ a mopɛ sɛ mode nsɛm foforɔ kɔma adetɔfoɔ pii berɛ koro mu. WhatsApp CRM siesie saa ɔhaw yi denam shared inbox, contact records ne tools a ɛyɛ adwuma wɔ API a ɛyɛ official so.
Deɛ BelloSend WhatsApp CRM no de ma mo
Shared team inbox
WhatsApp ne Instagram nkɔmmɔbɔ wɔ queue baako mu. Momfa chats mma agents anaa teams, monka internal notes ho na momfa quick replies nni dwuma.
Contacts ne tags
Adetɔni biara wɔ record a ne nkra abakɔsɛm wom. Momfa contacts mfiri CSV mu mmra, momfa tags nka ho na monyɛ segments de yi nnipa.
Campaigns ne templates
Monhwɛ templates a Meta apene so na momfa mmɛka ho (sync), na momfa WhatsApp campaigns nkɔma contacts a wɔama opt-in, a delivery, read ne failure status wom.
Chatbot ne AI
Keyword replies, visual flow builder, WhatsApp Flows ne AI contexts, a ɛde chat ma onipa berɛ a ɛsɛ sɛ bot no gyina.
Calling
Berɛ a Meta ama calling kwan wɔ mo nɔma so no, monnye na mommɔ WhatsApp calls wɔ browser anaa Android app no mu.
Live analytics
Monni nkra, contacts, sessions, campaigns, agents adwumayɛ ne Meta account apɔmuden akyi.
Team nhyehyɛeɛ a ɛwɔ CRM no mu
- Roles: Super Admin, Admin, Manager ne Agent, ne custom roles a permissions nketenkete wom
- Teams, assignments, agent transfers ne availability
- Nsakraeɛ a wɔyɛ wɔ settings titiriw ho no abakɔsɛm (audit)
- Ahyehyɛdeɛ pii wɔ account baako mu, a emu biara te ne ho
- Android app (Android 7 anaa deɛ ɛyɛ foforɔ) a push notifications wom; iOS reba
Plan bɛn na WhatsApp CRM nneɛma bɛn ka ho
| Adeɛ | Growth | Pro | Max |
|---|---|---|---|
| Shared inbox, contacts ne tags, templates | Aane | Aane | Aane |
| Team mufoɔ / WhatsApp nɔma | 2 / 2 | 4 / 4 | 10 / 14 |
| Contacts | Ɛnni anohyeto | Ɛnni anohyeto | Ɛnni anohyeto |
| Instagram comments ne mentions, user roles | Daabi | Aane | Aane |
| Chatbot ne AI, WhatsApp calling | Daabi | Aane | Aane |
| WhatsApp ne Instagram campaigns, API ne webhooks | Daabi | Daabi | Aane |
Sɛnea boɔ no yɛ adwuma
BelloSend yɛ bosome biara subscription ma workspace biara. Plans yɛ soronko wɔ team mufoɔ, WhatsApp nɔma, Instagram channels ne connected apps dodoɔ mu. Contacts nni anohyeto wɔ plan biara mu, na BelloSend mfa ka biara nka nkra biara ho. Meta ankasa gye ne WhatsApp nkra ka. Afe biara akatua yɛ fo sen bosome biara deɛ, na customer foforɔ akatua a edi kan no, 14-day money-back guarantee hwɛ so.
Sɛnea mobɛfiri WhatsApp CRM ase
Momfa mo nɔma mbɔ ho
Momfa Meta Embedded Signup anaa Cloud API setup a mode nsa yɛ nni dwuma. Nɔma a ɛfata betumi de Coexistence akora WhatsApp Business app no.
Monhyehyɛ mo team
Momfrɛ users, momma wɔn roles ne teams, momfa mo templates mmɛka ho (sync) na momfa contacts mmra.
Momfiri mmuaeɛ ase
Monyɛ nkɔmmɔbɔ ankasa ho adwuma, momfa automation nka ho baabi a ɛbɛgye berɛ, na monhwɛ analytics no de ayɛ yie.
Nsɛmmisa a wɔtaa bisa
BelloSend yɛ WhatsApp CRM a ɛyɛ official?
BelloSend de Meta WhatsApp Business Platform (Cloud API) a ɛyɛ official no di dwuma. Meta agye BelloCloud LLC atom sɛ Tech Provider. BelloSend nnyɛ Meta Business Partner.
Nnipa pii betumi de WhatsApp nɔma baako adi dwuma?
Aane. Obiara a ɔwɔ mo team mu yɛ adwuma firi shared inbox koro no ara mu, na mode nkɔmmɔbɔ biara ma onipa anaa team a ɛfata.
Anohyeto bi wɔ contacts so?
Daabi. Contacts nni anohyeto wɔ plan biara mu. Plans yɛ soronko wɔ team mufoɔ, nɔma, Instagram channels ne connected apps dodoɔ mu.
Metumi de me store anaa CRM foforɔ abɔ ho?
App marketplace biara nni hɔ. Wɔ Max plan no so, mode mo store, CRM anaa tools te sɛ Zapier, Make anaa n8n bɔ ho denam BelloSend API ne webhooks a wɔde nsa ahyɛ ase so.
BelloSend gye ka wɔ nkra biara ho?
Daabi. Motua bosome biara plan. Meta gye n'ankasa WhatsApp nkra ka, a Meta na ɔgye.
Ɛkwan bɛn so na mɛnya account?
BelloCloud na ɔyɛ accounts anaa ɔfrɛ mo berɛ a mohyɛ aseɛ (onboarding). Momfa WhatsApp mfrɛ yɛn wɔ +1 505 528 3844 anaa monkyerɛw nkɔma contact@bellosend.net.