Nneɛma a ɛwom
WhatsApp Flows: forms a mo adetɔfoɔ hyɛ ma a wɔamfiri chat no mu
WhatsApp Flows yɛ interactive screens a ɛbue wɔ WhatsApp nkɔmmɔbɔ mu. Adetɔni betumi ayi da bi, ayi nneɛma anaa akyerɛw ne ho nsɛm, na afei ɔde ne nyinaa asan aba bɔ baako pɛ. BelloSend wɔ WhatsApp Flows builder, enti mobɛtumi ayɛ saa forms yi na moade adi dwuma wɔ mo chatbot mu.
Ɛdeɛn ne WhatsApp Flows?
WhatsApp Flows yɛ Meta adeɛ bi wɔ WhatsApp Business Platform no mu. Sen sɛ mobɛbisa nsɛmmisa enum, nkra baako baako, mode nkra baako a button wom na ɛkɔ. Button no bue form tiawa bi a fields, lists, nna ne nneɛma a wɔyi wom. Sɛ adetɔni no de kɔ a, mmuaeɛ no ba mo adwuma nkyɛn sɛ structured data.
Eyi yɛ ntɛm ma adetɔni no na ɛho tew ma mo. Monya fields koro no ara berɛ biara, a mfomsoɔ a ɛba berɛ a wɔrekyerɛw so te, na chats a wɔnwie no nso so te.
Deɛ mobɛtumi de WhatsApp Flows ayɛ
Bookings ne appointments
Momma adetɔfoɔ nyi service, da ne berɛ, na afei wɔnsi so dua wɔ chat no mu.
Lead capture
Monnye din, kuro, budget ne ahiadeɛ wɔ screen baako so, na momfa lead no nkɔma agent a ɔfata.
Order ho nsɛm
Monbisa delivery address, size anaa kɔla ansa na wɔasi order bi so dua.
Surveys ne adwenkyerɛ
Momfa rating form tiawa bi nkɔ wɔ adetɔ anaa nsrahwɛ bi akyi.
Sign-ups
Monkyerɛw nnipa din ma dwumadie, adesua anaa waiting list.
Support triage
Monbisa ɔhaw no ne order a ɛfa ho, ansa na onipa bi afa so.
Monyɛ WhatsApp Flow wɔ BelloSend mu
Monhyehyɛ screens no
Momfa WhatsApp Flows builder no nka screens ne fields ho: text inputs, nneɛma a wɔyi, nna.
Momfa mfam nkɔmmɔbɔ bi ho
Momfa Flow no nkɔ firi chatbot workflow anammɔn bi mu, sɛnea ɛbɛbue berɛ a adetɔni bi aduru saa baabi no.
Momfa mmuaeɛ no nni dwuma
Mmuaeɛ no san ba nkɔmmɔbɔ no mu. Monkɔ so wɔ chatbot no mu, momfa chat no mma team, anaa momfa nkɔ mo system mu denam webhook so.
Momfa mma onipa berɛ a ɛho hia
Sɛ adetɔni no hia mmoa a, nkɔmmɔbɔ no kɔ agent nkyɛn a n'abakɔsɛm no nyinaa wom.
Afotuo ma WhatsApp Flows a nnipa wie
- Momma Flow biara nyɛ tiawa: screens mmienu anaa mmiɛnsa taa dɔɔso
- Monbisa deɛ mode bɛdi dwuma nko ara
- Monkyerɛw button labels a ɛda hɔ pefee te sɛ 'Book a time' sen 'Continue'
- Momfa nneɛma a wɔyi nni dwuma sen free text baabi a mobɛtumi
- Monka wɔ chat no mu deɛ ɛbɛsi akyiri yi berɛ a wɔde form no akɔ
- Ɛnsɛ sɛ mogye nsɛm a ɛyɛ hu te sɛ apɔmuden ho nsɛm anaa card nɔma wɔ Flow mu
Plans, channels ne ka
WhatsApp Flows ka BelloSend chatbot tools no ho, na chatbot ne AI ka Pro ne Max plans no ho. Flows yɛ WhatsApp adeɛ, enti wɔmfa nkɔ Instagram so. Sɛ mode Flow kɔ wɔ dɔnhwere 24 customer service window no mu a, wɔgye ho ka sɛ service messages foforɔ: nɔma biara deɛ a edi kan 1,000 bosome biara yɛ kwa, na afei Meta service boɔ ba mu. Sɛ ɛwɔ window no akyi a, wɔde template a wɔapene so na ɛsoma Flow, a Meta gye ho ka sɛnea category ne ɔman te. BelloSend mfa ka biara nka nkra biara ho.
Facts checked on 2026-10-05. https://developers.facebook.com/docs/whatsapp/flows
Nsɛmmisa a wɔtaa bisa
Ɛsɛ sɛ adetɔfoɔ hyɛ biribi ansa na wɔde WhatsApp Flows adi dwuma?
Daabi. Flows bue wɔ WhatsApp app a adetɔni no wɔ dada no mu.
Mehia developer ansa na matumi ayɛ WhatsApp Flow?
Daabi. Moyɛ screens no wɔ BelloSend WhatsApp Flows builder no mu. Developer boa berɛ a mopɛ sɛ mode mmuaeɛ no kɔ mo ankasa system mu denam webhooks so nko ara.
Metumi de WhatsApp Flow akɔma nnipa a wɔntwerɛɛ me da?
Denam template a wɔapene so nko ara, kɔma contacts a wɔama opt-in. Wɔ dɔnhwere 24 window no mu no, mobɛtumi de akɔ sɛ mmuaeɛ a ɛtaa ba.
Plan bɛn na WhatsApp Flows ka ho?
Flows ka chatbot tools no ho, a ɛwɔ Pro ne Max plans no mu.
Metumi de WhatsApp Flows adi dwuma wɔ Instagram so?
Daabi. WhatsApp Flows yɛ WhatsApp adeɛ. Wɔ Instagram so no, mobɛtumi de chatbot no, ice breakers ne templates a moakora mmom adi dwuma.
Ɛdeɛn ne nsonsonoeɛ a ɛda WhatsApp Flows ne chatbot ntam?
Chatbot bisa nsɛmmisa nkra baako baako, na adetɔni no kyerɛw anaa ɔbɔ mmuaeɛ so berɛ biara. WhatsApp Flow kyerɛ form no nyinaa wɔ screen baako anaa screens kakra so, na ɛde mmuaeɛ no nyinaa kɔ bɔ mu. Nnwuma pii de mmienu no nyinaa di dwuma: chatbot no kyerɛ chat no kwan na ɛbue Flow berɛ a ɛhia nsɛm pii berɛ koro mu.