Izimboni

Izimboni · Imfundo

I-WhatsApp yezikole nezikhungo zokuqeqesha

Abazali nabafundi balindele ukuthinta isikole ku-WhatsApp: mayelana nokubhalisa, izimali zesikole, amashejuli nezinguquko. Uma leyo milayezo ifika kufoni eyodwa yomsebenzi, izimpendulo ziyephuza futhi akekho owaziyo ukuthi ubani ophendulile. I-BelloSend inika izikole, izikhungo zezilimi nabahlinzeki bokuqeqesha i-inbox ehlanganyelwe ye-WhatsApp ne-Instagram enkundleni esemthethweni ye-Meta.

Indlela izikole nezikhungo zokuqeqesha ezisebenzisa ngayo i-WhatsApp

  • Imibuzo yokubhalisa neyezifundo

    Abafundi abangase babe khona babuza ngezinhlelo zezifundo, amazinga, izinsuku nezimali. Abasebenzi bokwamukela abafundi baphendula besuka kulayini owodwa, ngezimpendulo ezisheshayo zemibuzo evamile.

  • Amafomu okubhalisa ku-WhatsApp

    I-WhatsApp Flows ivumela umfundi ukuthi akhethe isifundo, izinga neshejuli ayithandayo ngaphakathi kwe-WhatsApp, ngaphandle kokuvula iwebhusayithi.

  • Izikhumbuzo nezinguquko zeshejuli

    Thumelani ama-template e-utility agunyaziwe ezikhumbuzo zamakilasi, izinsuku zezivivinyo, izinsuku zokukhokha noma isifundo esikhanseliwe.

  • Izimpendulo ngaphandle kwamahora omsebenzi

    I-chatbot iphendula imibuzo evamile ku-WhatsApp naku-Instagram nganoma yisiphi isikhathi, futhi idlulisela kubasebenzi noma yini engakwazi ukuyiphendula nomlando ophelele. I-chatbot ne-AI kukumaphakheji e-Pro ne-Max.

  • Izinsuku zokuvula iminyango nezifundo ezintsha

    Memezelani ukwamukelwa kwabafundi abasha noma usuku lokuvula iminyango koxhumana nabo abanikeze imvume (opt-in), njengomkhankaso we-WhatsApp. Imikhankaso ifakiwe kuphakheji le-Max.

  • Amathimba ahlukene

    Ukwamukelwa kwabafundi, ezezimali nosizo lwabafundi ngamunye ungasebenza njengethimba, nezindima nezimvume ezilawula ukufinyelela.

Imvume nezinhlu zoxhumana nabo

Thumelani ama-template kuphela kubazali nabafundi abavumile ukuzwa kini ku-WhatsApp. Bhalani leyo mvume efomini lokubhalisa noma ku-chat yokuqala, futhi kwenzeni kube lula ukumisa imilayezo.

Ningangenisa oxhumana nabo bevela efayeleni le-CSV futhi nibafake ama-tag ngekilasi, ngesifundo noma ngonyaka. Oxhumana nabo abanamkhawulo kuwo wonke amaphakheji e-BelloSend, ngakho ningagcina abafundi bangaphambili ngaphandle kokukhokha okwengeziwe.

Ezinganeni ezingaphansi kweminyaka, landelani imithetho yesikole senu yokuvikela izingane neyokuvikela imininingwane, futhi nigcine izingxoxo nemindeni endaweni yokusebenzela ehlanganyelwe kunokuba zibe kumafoni omuntu siqu.

Ukuqala

  1. Xhumanisani inombolo yesikole

    Xhumanisani nge-Meta Embedded Signup noma ngokusetha i-Cloud API ngesandla. I-Coexistence, lapho i-Meta ikuvumela khona, igcina i-app ye-WhatsApp Business isebenza enombolweni efanayo.

  2. Memani abasebenzi

    Engezani abasebenzi bokwamukela abafundi, abezimali nabosizo, bese nibanika izindima.

  3. Lungiselelani ama-template

    Bhalani ama-template ezikhumbuzo, izaziso zokukhokha nezinguquko zezifundo, bese niwathumela ku-Meta ukuze agunyazwe.

  4. Xhumanisani uhlelo lwenu lwabafundi

    Sebenzisani i-API nama-webhook e-BelloSend, afakwe kuphakheji le-Max, ukuze nithumele izikhumbuzo ohlelweni lwenu lokuphatha abafundi noma nge-Zapier, Make noma n8n.

Amathiphu emilayezo yesikole ku-WhatsApp

  • Umlayezo owodwa, inhloso eyodwa: usuku, isikhathi, indawo, okufanele kulethwe.
  • Sebenzisani igama lomfundi noma lomzali kanye negama lesifundo njengezinto eziguquguqukayo ze-template.
  • Thumelani izikhumbuzo ngosuku olwandulelayo, hhayi amasonto ngaphambili.
  • Gcinani amamaki nemininingwane ebucayi yomuntu siqu ingekho emilayezweni ye-WhatsApp.

Yini eshintshayo uma abokwamukela abafundi bephendula ku-inbox eyodwa

  • Yonke imibuzo inomnikazi, ngakho akukho mzali olindayo ngoba umuntu ofanele akekho.
  • Amanothi nomlando kuhlala nengxoxo uma idluliswa isuka kwabokwamukela iya kwabezimali.
  • Abaphathi babona inani lemilayezo nomsebenzi wokuphendula ku-analytics ebukhoma.

Imibuzo evame ukubuzwa

Ingabe isikole singasebenzisa i-WhatsApp ukuthumela abazali imilayezo?

Yebo, nge-WhatsApp Business Platform esemthethweni. Abazali abanibhalelayo bangaphendulwa ngokukhululekile ngesikhathi sokusiza amakhasimende (customer service window), futhi ama-template agunyaziwe aninika amandla okubhala kuqala kubazali abanikeze imvume (opt-in).

Ngingathumela umlayezo ekilasini lonke ngesikhathi esisodwa?

Yebo, njengomkhankaso we-WhatsApp oya eqenjini elinama-tag loxhumana nabo abanikeze imvume (opt-in), kusetshenziswa i-template egunyaziwe. Imikhankaso ifakiwe kuphakheji le-Max.

Ingabe abasebenzi abaningana bangaphendula besebenzisa inombolo eyodwa?

Yebo. Wonke amaphakheji afaka i-inbox ehlanganyelwe, nokwabela abasebenzi noma amathimba kanye namanothi kungxoxo ngayinye.

Ingabe isebenza nohlelo lwethu lokuphatha abafundi?

Azikho izixhumi ezilungile. Nixhuma uhlelo lwenu nge-API nama-webhook asayiniwe e-BelloSend, atholakala kuphakheji le-Max.

Ingabe abafundi bangagcwalisa ifomu lokubhalisa ku-WhatsApp?

Yebo. Ngesakhi se-WhatsApp Flows nidala ifomu elifushane, njengesifundo, izinga neshejuli ekhethwayo, abafundi abaligcwalisa ngaphakathi kwe-WhatsApp. Izimpendulo zifika engxoxweni zabasebenzi benu.

Ingabe i-app iyatholakala ngesiFulentshi nangesi-Arabhu?

Iwebhusayithi yomphakathi ingezilimi ezingu-29, futhi i-app ngemuva kokungena ivumela ukushintsha ulimi, kuhlanganise nesixhumi esibonakalayo (interface) esiphelele ngesiFulentshi. Ithimba losizo likhuluma isiFulentshi nesi-Arabhu.

Amakhasi ahlobene