Nneɛma a ɛwom
WhatsApp Business calling ma mo team
Nsɛmmisa bi wɔ hɔ a sɛ wɔde nne ka a, ɛyɛ ntɛm. WhatsApp Business calling ma adetɔfoɔ tumi frɛ mo adwuma nɔma wɔ WhatsApp mu, na ɛma mo team tumi frɛ wɔn bio. BelloSend boa WhatsApp calling API no berɛ a Meta ama ho kwan ama mo nɔma, wɔ browser ne Android app no mu. Calling ka Pro ne Max plans no ho.
Ɛdeɛn ne WhatsApp calling API?
Meta de voice calling aka WhatsApp Business Platform no ho. Ɛno nti, adwuma a ɛwɔ Cloud API so betumi agye WhatsApp calls afiri adetɔfoɔ hɔ na, sɛnea Meta mmara te, ɛtumi frɛ wɔn. Calls no fa WhatsApp ankasa so, enti adetɔfoɔ nhia phone line anaa app foforɔ.
Calling nni nɔma biara so. Meta na ɔsi gyinaeɛ wɔ baabi ne berɛ a ɛbɛba ne nhyehyɛeɛ a ɛfa ho, sɛ nhwɛsoɔ, adetɔni kwan a ɛho hia ansa na adwuma bi afrɛ no. BelloSend kyerɛ calling berɛ a Meta ama ho kwan wɔ mo account so.
Sɛnea WhatsApp calling te wɔ BelloSend mu
Calls wɔ browser mu
Monnye na mommɔ WhatsApp calls firi BelloSend web workspace no mu, wɔ nkɔmmɔbɔ no nkyɛn.
Calls wɔ Android so
Monnye WhatsApp call wɔ phone a wɔato mu so sɛnea call biara ba, na mommɔ baako firi nkɔmmɔbɔ mu bɔ baako pɛ.
Speaker, mute ne transfer
Momfa speaker ne mute nni dwuma, na momfa call nkɔma mo yɔnko a ɔbɛtumi aboa.
IVR
Monhyehyɛ IVR menu sɛnea ɛbɛyɛ a nnipa a wɔfrɛ betumi ayi team ansa na call no aduru agent nkyɛn.
Momfiri chat no mu
Mommɔ call firi nkɔmmɔbɔ mu bɔ baako pɛ, a contact ho nsɛm ne nkra abakɔsɛm da mo anim.
Team permissions
Roles ne permissions na ɛkyerɛ obi a ɔbɛtumi agye calls na ɔabɔ calls.
Berɛ a WhatsApp Business calling boa
- Nkyerɛkyerɛmu tenten a wɔakyerɛw adane adetɔni adwene
- Adetɔn a ne boɔ yɛ den hia nkɔmmɔbɔ ntɛm bi
- Support hia sɛ ɛkyerɛ obi kwan wɔ setup anammɔn bi mu
- Delivery driver hia kwankyerɛ
- Ɛsɛ sɛ wɔsesa appointment bi ntɛm ara
Sɛnea mobɛfiri calling ase
Momfa mo nɔma mbɔ Cloud API no ho
Momfa Embedded Signup anaa Cloud API setup a mode nsa yɛ wɔ BelloSend mu nni dwuma.
Monhwɛ sɛ Meta ama calling kwan
Calling gyina sɛ Meta ama ho kwan wɔ mo nɔma ne mo mantam mu so.
Monhyɛ Android app no
Momma agents BelloSend app no wɔ Android 7 anaa deɛ ɛyɛ foforɔ so sɛnea ɛbɛyɛ a calls bɛduru wɔn nkyɛn berɛ a wɔnni wɔn desk ho.
Monhyehyɛ routing
Monhyehyɛ IVR na monsi gyinaeɛ wɔ team a ɔbɛgye calls bɛn ho.
WhatsApp calling ka
Meta na ɔhyɛ ne mmara ne boɔ biara a ɛfa WhatsApp calling ho, na ɔno ankasa gye. Monhwɛ Meta calling documentation ma mo markets ansa na moayɛ calling campaign ho nhyehyɛeɛ. BelloSend mfa ka biara nka call biara anaa nkra biara ho. Calling ka Pro plan (team mufoɔ 4, WhatsApp nɔma 4) ne Max plan (team mufoɔ 10, nɔma 14) ho.
Facts checked on 2026-10-05. https://developers.facebook.com/docs/whatsapp/cloud-api/calling · https://developers.facebook.com/docs/whatsapp/pricing
Nsɛmmisa a wɔtaa bisa
Adetɔfoɔ betumi afrɛ me WhatsApp Business nɔma?
Aane, berɛ a Meta ama calling kwan ama mo nɔma. Calls bɔ wɔ BelloSend mu wɔ browser ne Android app no mu.
Me team betumi afrɛ adetɔfoɔ wɔ WhatsApp so?
Aane, sɛnea Meta mmara a ɛfa calls a adwuma no fi ase ho te, a ebia ɛhia sɛ adetɔni no di kan ma kwan.
Mehia WhatsApp Business app no ansa na matumi agye calls?
Daabi. Calls ba BelloSend mu. Android app no ma agents tumi gye wɔ phone a wɔato mu so.
WhatsApp calling wɔ iPhone so?
BelloSend iOS app no reba nnansa yi ara. Seesei, momfa web workspace no anaa Android app no nni dwuma.
Plan bɛn na WhatsApp calling ka ho?
WhatsApp phone calls ka Pro ne Max plans no ho.
Metumi de WhatsApp calls akɔma teams ahodoɔ?
Mobɛtumi ahyehyɛ IVR menu sɛnea ɛbɛyɛ a nnipa a wɔfrɛ bɛyi team, na moatumi de call akɔma mo yɔnko berɛ a call no rekɔ so. Ansa na mode mo ho bɛto calling so ama line a adwuma pii wɔ so no, monsɔ nhwɛ ne mo team wɔ web ne Android app no so, na monhwɛ calling akwan a Meta de ma wɔ mo man mu.