Masana'antu · Asibitoci
WhatsApp don asibitoci: alƙawura, tunatarwa da tambayoyin marasa lafiya
Marasa lafiya sun fi son ajiye lokaci, tabbatarwa da yin tambayoyi masu sauƙi a WhatsApp maimakon jira a waya. BelloSend yana ba asibitinku inbox na WhatsApp na haɗin gwiwa a kan WhatsApp Business Platform na hukuma na Meta, don haka ma'aikatan karɓar baƙi za su iya amsawa tare, aika tunatarwar alƙawari da tsara kowace tattaunawa.
Yadda asibitoci ke amfani da WhatsApp
Buƙatun alƙawari
Marasa lafiya suna neman lokaci a WhatsApp. Masu karɓar baƙi suna amsawa daga inbox na haɗin gwiwa, kuma ana raba tattaunawar ga mutumin ko ƙungiyar da ta dace.
Tunatarwar alƙawari
Ku aika samfurin saƙon amfani (utility) da aka amince da shi kwana ɗaya kafin, tare da maɓallai kamar "Tabbatar" da "Sauya lokaci". Ƙarancin rasa alƙawura, ƙarancin kira.
Tambayoyin yau da kullum
Lokutan buɗewa, adireshi, wurin ajiye mota, abin da za a zo da shi, yadda za a shirya. Amsar kalmar maɓalli ko flow na chatbot yana amsa waɗannan, kuma mutum yana karɓa idan an buƙata.
Fom kafin ziyara
WhatsApp Flows suna ba mara lafiya damar cike gajeren fom a cikin WhatsApp, kamar ranar da yake so da dalilin ziyara, ba tare da bayyana bayanan lafiya ba.
Kira daga lamba ɗaya
Idan Meta ta kunna kiran WhatsApp a lambarku, ma'aikata za su iya karɓa da yin kira a burauza ko manhajar Android. Kira yana cikin tsarin Pro da Max.
Rassa ko ƙungiyoyi da yawa
Ku yi amfani da ƙungiyoyi, matsayi da izini don kowane reshe ko sashe ya ga tattaunawar da ta shafe shi kawai.
Sirri: ku nisantar da bayanan lafiya masu muhimmanci daga saƙonnin WhatsApp
WhatsApp hanya ce mai kyau don shirye-shirye: kwanan wata, lokuta, adireshi da tabbaci. Kada ku aika sakamakon gano cuta, sakamakon gwaje-gwaje, takardun magani ko wasu bayanan lafiya masu muhimmanci a cikin saƙonnin WhatsApp ko samfuran saƙo. Ku roƙi marasa lafiya su zo da su a lokacin ziyara ko su yi amfani da amintacciyar hanyar da asibitinku ke da ita.
Dokokin bayanan lafiya sun bambanta daga ƙasa zuwa ƙasa. Ku duba waɗanne dokoki ne suka shafi asibitinku kafin ku fara, kuma ku horar da ma'aikata kan abin da za su iya da wanda ba za su iya rubutawa a chat ba. BelloSend yana taimakawa wajen sarrafa damar shiga: matsayi, izini, keɓe ƙungiyoyi da tarihin bincike (audit) na sauye-sauye ga muhimman saituna.
Saita WhatsApp don asibitinku
Haɗa lambar asibiti
Ku yi amfani da Meta Embedded Signup ko saitin Cloud API da hannu. Da Coexistence, inda Meta ta sa lambar ta cancanta, masu karɓar baƙi za su iya ci gaba da amfani da manhajar WhatsApp Business a kan lamba ɗaya.
Ƙirƙiri matsayi ga ma'aikata
Ku ba masu karɓar baƙi, manajoji da likitoci damar shiga da suke buƙata kawai, ba fiye da haka ba.
Rubuta samfuran saƙon tunatarwa
Ku sa su zama na gaskiya kawai: sunan farko na mara lafiya, kwanan wata, lokaci, adireshi da maɓallai. Meta tana duba kowane samfurin saƙo kafin ku iya amfani da shi.
Sarrafa tunatarwa kai tsaye daga tsarin ajiyar lokacinku
Manhajar tsara jadawalinku ko kayan aikin sarrafa kai yana kiran API na BelloSend don aika kowace tunatarwa. API da webhooks suna cikin tsarin Max.
Wane tsari asibiti ke buƙata
| Abin da kuke buƙata | Tsarin da ke ɗauke da shi |
|---|---|
| Inbox na haɗin gwiwa, abokan hulɗa, samfuran saƙo da ake aikawa daga inbox | Growth, Pro da Max |
| Chatbot don tambayoyin da aka saba yi, kiran WhatsApp, matsayin masu amfani | Pro da Max |
| Tunatarwa kai tsaye ta API, webhooks, kamfen | Max |
Kyawawan hanyoyi don saƙonnin asibiti a WhatsApp
- Ku tambayi marasa lafiya lokacin rajista ko sun amince su karɓi tunatarwa a WhatsApp, kuma ku rubuta hakan.
- Ku yi amfani da sunayen farko, kwanan wata da lokuta a matsayin masu canzawa na samfurin saƙo, ba sakamakon gano cuta ko magani ba.
- Ku aika tunatarwa kwana ɗaya kafin, tare da hanya bayyananna ta tabbatarwa ko sauya lokaci.
- Ku ba kowane ma'aikaci shiga ta kansa, don tarihin bincike (audit) ya nuna wa ya yi me.
- Ku rufe tattaunawa idan an gama, don layin ya nuna abin da har yanzu ke buƙatar amsa kawai.
Tambayoyin da ake yawan yi
Shin asibiti zai iya aika tunatarwar alƙawari a WhatsApp?
Eh. Tunatarwa tana fita a matsayin samfuran saƙon amfani (utility) da aka amince da su. Kuna iya aika su ɗaya bayan ɗaya daga inbox, ko kai tsaye daga tsarin ajiyar lokacinku ta API, wanda ke cikin tsarin Max.
Shin yana da aminci a aika bayanan lafiya a WhatsApp?
Ku bar WhatsApp don shirye-shirye. Kada ku aika sakamakon gano cuta, sakamakon gwaje-gwaje ko wasu bayanan lafiya masu muhimmanci a saƙonni ko samfuran saƙo, kuma ku duba dokokin bayanan lafiya a ƙasarku.
Shin masu karɓar baƙi da yawa za su iya amfani da lambar WhatsApp ɗaya?
Eh. Inbox na haɗin gwiwa yana ba ma'aikata da yawa damar amsawa daga lamba ɗaya, tare da rabon aiki, bayanan kula da cikakken tarihin tattaunawa.
Shin marasa lafiya za su iya kiran asibiti a WhatsApp?
Idan Meta ta kunna kira a lambarku, ma'aikata za su iya amsa kiran WhatsApp a burauza ko manhajar Android, ko da wayar a kulle take. Kira yana cikin tsarin Pro da Max.
Shin BelloSend yana haɗuwa da manhajar ajiyar lokacinmu?
Babu hanyoyin haɗi da aka shirya. Kuna haɗa manhajar ajiyar lokacinku ta API da webhooks masu sa hannu na BelloSend, kai tsaye ko da kayan aiki kamar Zapier, Make ko n8n.