Amashishini · Iikliniki
I-WhatsApp yeekliniki: iidinga, izikhumbuzo nemibuzo yezigulana
Izigulana zikhetha ukubhukisha, ukuqinisekisa nokubuza imibuzo elula kwi-WhatsApp kunokulinda kwifowuni. I-BelloSend inika ikliniki yenu i-inbox ye-WhatsApp ekwabelwana ngayo kwi-WhatsApp Business Platform esemthethweni ye-Meta, ukuze abasebenzi bolwamkelo baphendule kunye, bathumele izikhumbuzo zeedinga kwaye bagcine yonke incoko icwangcisiwe.
Indlela iikliniki ezisebenzisa ngayo i-WhatsApp
Izicelo zeedinga
Izigulana zicela ixesha kwi-WhatsApp. Ulwamkelo luphendula kwi-inbox ekwabelwana ngayo, kwaye incoko yabelwa umntu okanye iqela elifanelekileyo.
Izikhumbuzo zeedinga
Thumelani i-template ye-Utility evunyiweyo kusuku olungaphambili, enamaqhosha afana no-"Qinisekisa" no-"Tshintsha ixesha". Iidinga ezimbalwa eziphoswayo, iifowuni ezimbalwa.
Imibuzo esebenzayo
Iiyure zokuvula, idilesi, indawo yokupaka, into ekufuneka bezize nayo, indlela yokulungiselela. Impendulo yegama elingundoqo okanye i-flow ye-chatbot iyayiphendula le mibuzo, kwaye umntu uthatha indawo xa kufuneka.
Iifom zangaphambi kotyelelo
I-WhatsApp Flows ivumela isigulana ukuba sigcwalise ifom emfutshane ngaphakathi kwi-WhatsApp, efana nomhla esiwukhethayo nesizathu sotyelelo, ngaphandle kokwabelana ngeenkcukacha zonyango.
Iifowuni ezivela kwinombolo enye
Xa i-Meta ivula ukufowuna nge-WhatsApp kwinombolo yenu, abasebenzi banokwamkela nokwenza iifowuni kwibhrawuza okanye kwi-app ye-Android. Ukufowuna kuqukiwe kwizicwangciso ze-Pro ne-Max.
Iindawo okanye amaqela amaninzi
Sebenzisani amaqela, iindima neemvume ukuze indawo nganye okanye isebe ngalinye libone kuphela iincoko elifanele ukuzibona.
Ubumfihlo: ningazifaki iinkcukacha zonyango ezibuthathaka kwimiyalezo ye-WhatsApp
I-WhatsApp lijelo elilungileyo lezinto zolungiselelo: imihla, amaxesha, iidilesi neziqinisekiso. Ningathumeli uxilongo, iziphumo zovavanyo, imiyalelo yamayeza okanye olunye ulwazi lwempilo olubuthathaka kwimiyalezo ye-WhatsApp okanye kwii-template. Celani izigulana ukuba zize nazo xa zityelela okanye zisebenzise ijelo elikhuselekileyo ekliniki yenu esele inalo.
Imithetho yeenkcukacha zempilo yahlukile ngokwamazwe. Jongani ukuba yeyiphi imithetho esebenza kwikliniki yenu ngaphambi kokuba niqale, kwaye niqeqeshe abasebenzi ngoko banokukubhala nangoko bangenakukubhala kwi-chat. I-BelloSend inceda ngolawulo lokufikelela: iindima, iimvume, ukwahlulwa kwemibutho nembali yophicotho (audit history) yotshintsho kwiisetingi eziphambili.
Ukuseta i-WhatsApp yekliniki yenu
Dibanisani inombolo yekliniki
Sebenzisani i-Meta Embedded Signup okanye ukuseta i-Cloud API ngesandla. Nge-Coexistence, apho i-Meta yenza inombolo ifaneleke khona, ulwamkelo lunokugcina i-app ye-WhatsApp Business kwinombolo enye.
Yenzani iindima zabasebenzi
Nikani ulwamkelo, abaphathi neengcali zonyango ukufikelela abakufunayo kuphela, kungabikho ngaphezulu.
Bhalani ii-template zenu zezikhumbuzo
Mazibe ngezinyani kuphela: igama lokuqala lesigulana, umhla, ixesha, idilesi namaqhosha. I-Meta ihlola i-template nganye ngaphambi kokuba niyisebenzise.
Yenzani izikhumbuzo zizenzekele kwinkqubo yenu yee-booking
Isoftware yenu yokucwangcisa okanye isixhobo se-automation sibiza i-API ye-BelloSend ukuthumela isikhumbuzo ngasinye. I-API nee-webhook ziqukiwe kwisicwangciso se-Max.
Sesiphi isicwangciso esifunwa yikliniki
| Into eniyifunayo | Isicwangciso esiyiqukayo |
|---|---|
| I-inbox ekwabelwana ngayo, abafowunelwa, ii-template ezithunyelwa kwi-inbox | Growth, Pro ne-Max |
| I-chatbot yemibuzo eqhelekileyo, ukufowuna nge-WhatsApp, iindima zabasebenzisi | Pro ne-Max |
| Izikhumbuzo ezizenzekelayo nge-API, ii-webhook, iiphulo | Max |
Iindlela ezilungileyo zemiyalezo yekliniki kwi-WhatsApp
- Buzani izigulana xa zibhalisa ukuba ziyavuma na ukufumana izikhumbuzo kwi-WhatsApp, nize nikubhale oko.
- Sebenzisani amagama okuqala, imihla namaxesha njengezinto eziguquguqukayo ze-template, ningaze nisebenzise uxilongo okanye unyango.
- Thumelani izikhumbuzo kusuku olungaphambili, nendlela ecacileyo yokuqinisekisa okanye yokutshintsha ixesha.
- Nikani umsebenzi ngamnye i-login yakhe, ukuze imbali yophicotho ibonise ukuba ngubani owenze ntoni.
- Valani iincoko xa zigqityiwe, ukuze umgca ubonise kuphela oko kusafuna impendulo.
Imibuzo ebuzwa rhoqo
Ingaba ikliniki ingathumela izikhumbuzo zeedinga kwi-WhatsApp?
Ewe. Izikhumbuzo zithunyelwa njengee-template ze-Utility ezivunyiweyo. Ninokuzithumela nganye nganye kwi-inbox, okanye ngokuzenzekelayo kwinkqubo yenu yee-booking nge-API, equkiwe kwisicwangciso se-Max.
Ingaba kukhuselekile ukuthumela ulwazi lonyango kwi-WhatsApp?
Sebenzisani i-WhatsApp kwizinto zolungiselelo kuphela. Ningathumeli uxilongo, iziphumo okanye ezinye iinkcukacha zempilo ezibuthathaka kwimiyalezo okanye kwii-template, kwaye nijonge imithetho yeenkcukacha zempilo kwilizwe lenu.
Ingaba abamkeli abaninzi bangasebenzisa inombolo enye ye-WhatsApp?
Ewe. I-inbox ekwabelwana ngayo ivumela abasebenzi abaninzi ukuba baphendule kwinombolo enye, nokwabiwa kwemisebenzi, amanqaku nembali epheleleyo yeencoko.
Ingaba izigulana zingayifowunela ikliniki kwi-WhatsApp?
Xa i-Meta ivula ukufowuna kwinombolo yenu, abasebenzi banokuphendula iifowuni ze-WhatsApp kwibhrawuza okanye kwi-app ye-Android, nakwifowuni etshixiweyo. Ukufowuna kuyinxalenye yezicwangciso ze-Pro ne-Max.
Ingaba i-BelloSend iyadibana nesoftware yethu yee-booking?
Akukho zidibanisi zisele zilungile. Nidibanisa isoftware yenu yee-booking nge-API ye-BelloSend nee-webhook ezisayiniweyo, ngokuthe ngqo okanye ngesixhobo esifana ne-Zapier, i-Make okanye i-n8n.