Funda
I-WhatsApp opt-in: indlela yokuqokelela imvume ngendlela efanelekileyo
Ngaphambi kokuba ishishini lithumele umntu umyalezo kwi-WhatsApp, lidinga imvume yaloo mntu. I-Meta iyibiza ngokuba yi-WhatsApp opt-in. Imigaqo mifutshane, kodwa ukuyiphazamisa kukhokelela ekuvalweni, kwiingxelo nakwimida ephantsi. Esi sikhokelo sishwankathela iimfuno ze-Meta ze-opt-in neendlela eziluncedo zokuqokelela imvume.
Into efunwa yi-Meta kwi-WhatsApp opt-in
Ngokwe-WhatsApp Business Messaging Policy, njengoko ihlaziywe ngoNovemba 2024, ishishini linokuqhagamshelana nabantu kwi-WhatsApp ukuba banike inombolo yabo yeselfowuni kwaye ishishini lifumene imvume yabo (opt-in) yokufumana imiyalezo okanye iminxeba evela kwelo shishini lithile. Imvume ingaba yeyesiqhelo endaweni yokuba ibe ngeye-WhatsApp kuphela, ukuba nje ishishini lithobela umthetho wasekhaya.
Iimfuno ezintathu ze-opt-in
- Chazani ngokucacileyo ukuba umntu uvuma (opt-in) ukufumana unxibelelwano oluvela kwishishini lenu.
- Chazani ngokucacileyo igama leshishini aza kufumana imiyalezo kulo.
- Thobelani umthetho osebenza kwimiyalezo yenu, njengemigaqo yabucala neyentengiso kwilizwe lenu nakumazwe abathengi benu.
Iindlela zokuqokelela i-WhatsApp opt-in
I-Meta ivumela ishishini ngalinye ukuba likhethe indlela yalo, ukuba nje iimfuno zizalisekisiwe. Imizekelo enikwa yi-Meta:
Iwebhusayithi
Ibhokisi yokuphawula xa kuhlawulwa okanye kwifomu yokubhalisa, ecaleni kwendawo yenombolo yefowuni, enegama leshishini lenu nento eniza kuyithumela.
I-SMS
Umyalezo obhaliweyo ocela umthengi ukuba aqinisekise ukuba ufuna uhlaziyo kwi-WhatsApp.
Ngefowuni
Inyathelo lempendulo yelizwi ezenzekelayo (IVR) ngexesha lomnxeba.
Ngobuqu okanye ephepheni
Ifomu esayiniweyo evenkileni yenu, ekliniki okanye eofisini.
Umzekelo wamazwi e-opt-in
Ibhokisi yokuphawula ecaleni kwendawo yenombolo yefowuni ingafundeka ngolu hlobo: "Ewe, ndifuna ukufumana uhlaziyo lwee-oda kunye nezaphulelo ngamaxesha athile ezivela kwi-Atlas Home kwi-WhatsApp. Ndingayeka nanini na ngokuphendula ngo-STOP." Ichaza igama leshishini, ithi umntu uza kufumana ntoni kwaye icacisa indlela yokurhoxa (opt-out). Gcinani irekhodi lokuba umntu ngamnye wavuma nini kwaye phi, ukuba kunokwenzeka umthengi okanye umlawuli abuze.
Umthengi onibhalela kuqala
Xa umthengi enibhalela kwi-WhatsApp, ningamphendula ngaphakathi kwexesha leeyure ezingama-24 lenkonzo yabathengi. Ukuba nifuna nokumthumelela ii-template kamva, ezifana nezaphulelo okanye izikhumbuzo, qinisekisani ukuba ninayo imvume yakhe kwezo miyalezo, nize niyibhale phantsi.
Ezona ndlela zilungileyo ezivela kwi-Meta
- Celani i-opt-in egubungela iintlobo zemiyalezo eniza kuyithumela, ezifana nohlaziyo lwee-oda, izaphulelo neengcebiso, okanye nicele ngokwahlukeneyo ngohlobo ngalunye.
- Cacisani ixabiso: umthengi uzuza ntoni kwaye kangaphi.
- Xelelani abantu indlela yokurhoxa kwiintlobo ezithile zemiyalezo, nize nikuhlonele oko.
- Gcinani iinkqubo ze-opt-in ne-opt-out zicacile kwaye zilula.
- Jongani i-quality rating yenu xa niqalisa indlela entsha ye-opt-in.
Kutheni i-opt-in ikhusela i-akhawunti yenu
Abasebenzisi be-WhatsApp banokulivala okanye balinike ingxelo ishishini kwaye banokuyimisa imiyalezo yentengiso evela kwishishini. I-Meta ithi iinkqubo zayo zinciphisa isantya samashishini anomgangatho ohlala uphantsi ixesha elide. Imiyalezo eya kubantu abayilindeleyo ifumana ukuvalwa okumbalwa, ngoko i-opt-in ecocekileyo yeyona ndlela ingabizi kakhulu yokugcina inombolo yenu isempilweni.
I-opt-in namaphulo kwi-BelloSend
Kwi-BelloSend ningabeka iithegi kubafowunelwa abavumileyo (opt-in), nibangenise nge-CSV nize nakhe amacandelo, ukuze amaphulo aye kuphela kubantu abafanelekileyo. Amaphulo e-WhatsApp aqukwe kwisicwangciso se-Max. Ishishini lenu lihlala linoxanduva lwemvume, i-opt-out, imigaqo-nkqubo ye-Meta kunye nemithetho yentengiso neyabucala esebenza kuni.
Iinkcukacha zihlolwe ngomhla we-2026-10-05. https://developers.facebook.com/documentation/business-messaging/whatsapp/getting-opt-in · https://business.whatsapp.com/policy · https://developers.facebook.com/documentation/business-messaging/whatsapp/messages/send-messages
Imibuzo ebuzwa rhoqo
Ingaba ndidinga i-opt-in kuwo wonke umyalezo we-WhatsApp?
I-Meta ifuna i-opt-in ngaphambi kokuba nithumele abantu imiyalezo kwi-WhatsApp. Umthengi onibhalela kuqala angaphendulwa ngaphakathi kwexesha leeyure ezingama-24.
Ingaba i-opt-in kufuneka ikhankanye i-WhatsApp?
Ayinyanzelekanga. Ukususela ngoNovemba 2024 i-Meta yamkela i-opt-in yesiqhelo engachazi i-WhatsApp, ukuba nje ichaza igama leshishini lenu kwaye nilandela umthetho wasekhaya.
Ndingathenga uluhlu lweenombolo ndize ndibathumelele imiyalezo?
Hayi. Abo bantu abavumanga (opt-in) ukufumana imiyalezo evela kwishishini lenu. Kwaphula imigaqo-nkqubo ye-Meta kwaye ngesiqhelo kukhokelela ekuvalweni nakwimida ephantsi.
Abathengi bafanele barhoxe njani (opt-out)?
Nikani imiyalelo ecacileyo, efana neqhosha le-Stop okanye igama lokuphendula, nize niyeke ukuthumela olo hlobo lomyalezo ngoko nangoko xa becela.
Ingaba i-BelloSend indiqokelelela imvume?
I-BelloSend igcina iithegi neenkcukacha zabafowunelwa ukuze nikwazi ukulandelela ukuba ngubani ovumileyo. Ukuqokelela imvume esemthethweni kuhlala kuluxanduva lweshishini lenu.