Compare
BelloSend vs respond.io: a respond.io alternative for WhatsApp and Instagram
respond.io is a customer conversation platform that connects many messaging channels. Teams often look for a respond.io alternative when they focus mainly on WhatsApp and Instagram, or when pricing based on monthly active contacts becomes hard to predict. Here is a fair comparison based on what respond.io publishes on its pricing page, checked on 2026-10-05.
Who each one suits
respond.io suits
Larger teams that need many channels in one place, including WhatsApp, Instagram, Facebook, TikTok, chat and email, with AI agents, workflows and an Enterprise tier. It offers a 7-day free trial of the Growth plan.
BelloSend suits
Businesses that work mainly on WhatsApp and Instagram and want a predictable flat price per workspace, unlimited contacts, local-currency prices, support in French and Arabic, and an Android app for agents.
BelloSend vs respond.io: side by side
| BelloSend | respond.io | |
|---|---|---|
| Pricing model | Flat monthly price per workspace. BelloSend adds no fee per message; Meta bills its own WhatsApp fees. | Monthly plan price plus monthly active contacts (MACs). Extra contacts and extra users cost more. |
| Entry price | From about $30 per month (Growth, promotional price on 2026-10-05), shown in local currency. | Starter $79 per month; Growth $159; Advanced $279; Enterprise on request. |
| Contacts | Unlimited on every plan. | Plans start with 1,000 monthly active contacts; more cost $12 per 100 on Growth and $15 per 100 on Advanced. |
| Team members | 2 (Growth), 4 (Pro) or 10 (Max). | Starter 5, Growth 10, Advanced 10 users; extra users $12, $20 or $24 per month. |
| Channels | WhatsApp, plus Instagram direct messages, comments and mentions. | WhatsApp, Instagram, Facebook, TikTok, chat, email and more. |
| Campaigns | Included in the Max plan: on WhatsApp, approved Meta templates sent to opted-in contacts; on Instagram, only people who messaged you in the last 24 hours (Meta's rule). | Broadcasts on Growth, Advanced and Enterprise. |
| Chatbot and AI | Included in Pro and Max: keywords, visual flows, WhatsApp Flows, AI contexts with configurable AI providers, human hand-off. | AI agents on Growth, Advanced and Enterprise. |
| Instagram comments | Included in Pro and Max: reply publicly under the post or privately in a DM. | Listed on its plans. |
| WhatsApp calling | Included in Pro and Max, when Meta enables calling on your number. In the browser and the Android app. | On Growth and above, with Meta fees applying separately. |
| API and webhooks | Included in the Max plan: scoped API keys and signed webhooks for WhatsApp and Instagram. | Developer API on Growth and above; HTTP requests and webhooks in workflows on Advanced and above. |
| Languages of the website and app | Website in 29 languages. The app supports language switching, with a complete French interface. | Not stated on the pages we checked. |
| Support in French or Arabic | Yes, French and Arabic. | Not stated on the pages we checked. |
Contact-based pricing vs a flat price
respond.io counts monthly active contacts: the people your team talks to in a month. If a campaign brings many replies, your contact count, and your bill, can go up.
BelloSend does not count contacts. Contacts are unlimited on every plan, and you pay one monthly price per workspace. Plans differ by team members, WhatsApp numbers, Instagram channels and connected apps. BelloSend adds no fee per message; Meta bills its WhatsApp fees directly.
Why teams pick BelloSend as a respond.io alternative
- Unlimited contacts, so busy months do not change your price.
- One flat monthly price per workspace, shown in your local currency.
- No per-message fee from BelloSend.
- Instagram comments and mentions answered beside DMs.
- WhatsApp calling in the browser and the Android app (Pro and Max, when Meta enables it).
- A website in 29 languages and support in French and Arabic.
Where respond.io is stronger
respond.io connects more channels, including TikTok, Facebook and email, and offers an Enterprise plan with unlimited users. Its larger plans include more users than BelloSend’s Growth and Pro plans. If you need one inbox for many channels beyond WhatsApp and Instagram, respond.io may be the better choice.
Switching to BelloSend
Import contacts
Export contacts as CSV and import them into BelloSend with their tags.
Connect WhatsApp and Instagram
Connect your number through the official Cloud API and link your Instagram accounts.
Rebuild automations
Recreate keyword replies, flows and AI contexts, and connect other systems through the API and webhooks on the Max plan.
Facts checked on 2026-10-05. https://respond.io/pricing
Frequently asked questions
What is a good respond.io alternative for WhatsApp?
If you work mainly on WhatsApp and Instagram, BelloSend gives you a shared inbox, campaigns, chatbots and calling with unlimited contacts and a flat price per workspace.
How does respond.io pricing work?
On 2026-10-05, respond.io listed Starter at $79, Growth at $159 and Advanced at $279 per month, with 1,000 monthly active contacts to start and extra costs for more contacts and users. Check respond.io/pricing for current figures.
Does BelloSend limit contacts?
No. Contacts are unlimited on every BelloSend plan.
Can I connect BelloSend to my CRM like respond.io?
BelloSend has no integrations marketplace. You connect your CRM, store, or tools such as Zapier, Make or n8n through BelloSend’s API and webhooks, included in the Max plan.
Does BelloSend support TikTok or email?
No. BelloSend covers WhatsApp and Instagram. If you need TikTok or email in the same inbox, respond.io covers those channels.